Chris Maldonado

Summary of qualificationsHighly motivated leader with almost 30 years of experience in the automotive industry. I have a record for boosting sales and excellent communication skills that have turned customer concerns into stronger relationships within my assigned positions. Strategic contributor that can handle deadline driven environments to ensure the ultimate goal established by the company. Highlights·Commercial management ·Sales management ·Business development·Staff development ·Strategic planning ·Team leadership·Customer service ·Policy and procedure development ExperienceFebruary 2015- June 2021 AutoZone Territory Sales Manager Tampa, FL• Manage 11 commercial programs for 11 retail locations • Visit commercial accounts and ensure customers’ orders are serviced with the deliveries as promised• Ensure all company policies and loss prevention procedures are followed• Develop market analysis along with action plans for all commercial accounts• Conduct weekly conference calls to discuss sales/marketing strategies, and performance reviews for each locationMay 2014-February 2015 AutoZoneCommercial Sales Manager Tampa, FL• Increased growth and achieved sales target by maintaining customer account relationships• Maintained record and billing for commercial accounts• Assisted with training for drivers and commercial specialists plus other Zoners as directed by store manager and district managerMay 2013-May 2014 AAMCO Transmissions Customer Service Manager Winter Haven, FL• Engaged and consulted incoming customers, both in person and over the phone to successfully generate and close sales. • Consistently meet/exceed established sales targets• Service recommendationsJuly 2011-May 2013 AAMCO TransmissionsCustomer Service Manager Austin, TX• Engaged and consulted incoming customers, both in person and over the phone to successfully generate and close sales. • Consistently meet/exceed established sales targets• Service recommendations