Chris Roche

Hello, I’m Chris! I am skilled in developing high performing customer-centric teams by building motivation and providing training. My expertise lies in identifying processes improvement opportunities, conducting assessments, streamlining operational activities, and ensuring compliance with defined standards. I am expert in leading the deployment and promoting the utilisation of advanced technologies. Furthermore, I adept at building long-lasting, mutually beneficial business relationships and fostering customer loyalty. My expertise lies in skilfully overseeing customer success teams in enhancing customer service strategies, innovating new processes, and managing overall functionality to maximise customer retention and growth. Through my experience, I have become adept in overseeing a wide variety of responsibilities to optimise customer success while demonstrating a steadfast commitment to coaching and leading high-performance teams. Colleagues have described me as “a great trainer, passionate, an engaging teacher and really interesting to listen to”, having “strong technical expertise”, “full of energy which is very motivating”. Please feel free to contact me with any thoughts, comments, or questions about my work—I’m always interested in making new professional acquaintances.