Director Global Customer Success@ Cyara
Cedar Park, Texas, United States
Christi Howard Walters
GET FULL PROFILE 
Real-Time AI Research
FlashIntel GPT
Tell me more about Christi Howard Walters?
FlashIntel GPTChristi Howard Walters is a highly experienced leader with over 30 years of work experience in Contact Center Operations, Project Management, and Strategic Account Management. She specializes in Cloud Services, CRM Integrations, Managed Services, and Unified Communications. Christi has worked with top-tier organizations such as inContact, Gryphon Networks, Call Miner, Duke Energy, Florida Power & Light, Dish Network, Comcast, AT&T, Verizon, Time Warner Cable, Amazon.com, Hewlett Packard, and Amazon.com. She has a strong entrepreneurial drive and has successfully built positive relationships with project stakeholders. Christi's skills include Implementation Management, Project Analysis, Requirements Gathering, Risk Mitigation &
For inquiries about Phone Number and Email, please click here Unlock Contact
Emails and Phone Numbers
About
Leader with a strong entrepreneurial drive and 20+ years of proven experience in Contact Center Operations, Project Management and Strategic Account Management specializing in Cloud Services, CRM Integrations, Managed Services and Unified Communications. Extensive experience with top tier organizations such as: inContact, Gryphon Networks, Call Miner, Duke Energy, Florida Power & Light, Dish Network, Comcast, AT&T, Verizon, Time Warner Cable, Amazon.com, Hewlett Packard and Amazon.com. Christi instills positive, productive relationships with project stakeholders including customers, project team members, operations support personnel and vendors that have resulted in expedited deliverables. Her skill sets include: Implementation Management, Project Analysis, Requirements Gathering, Risk Mitigation & Crisis Management, and Outsourced Vendor Management.
...See MoreWork Experience
Director Global Customer Success
Manager Global Customer Success
Regional Customer Success Lead, Nala
Software Development
Christi Howard Walters's Professional Milestones
- Manager Global Customer Success (2020-04-01~): Successfully executed cross-cultural initiatives, fostering engagement and fostering a culture of continuous learning and development.
- Director, Call Center Operations (2014-06-01~2015-07-01): Streamlined call center operations to maximize efficiency and improve customer satisfaction.
Skill
Telecommunications
Call Center
Call Centers
Customer Experience
Workforce Management
Management
Vendor Management
Project Management
Crm
Account Management
Inbound Marketing
Call Center Development
Operations Management
Process Improvement
Bpo
Strategy
Product Management
Lead Generation
Strategic Partnerships
Marketing
Leadership
Cross Functional Team Leadership
Salesforce.com
Outsourcing
Telemarketing
Strategic Planning
Analytics
Business Development
Customer Acquisition
Saas
Team Leadership
Team Building
Forecasting
Ivr
Customer Service
Customer Satisfaction
P&l Management
E Commerce
Sales Operations
Start Ups
Quality Assurance
Acd
Inbound
Outbound
Call Routing
Contact Center Management
Contact Center Operations
Vendor Relationships
Project Planning
Customer Relationship Management
Certification
Colleagues
Mark Verbeck
Chief Financial Officer | Board Member | Investor | Advisor
Trevor Hutt
Product Owner
Alok Kulkarni
Chief Executive Officer | Co-Founder
Luan Tran
Entrepreneur | Co-Founder | Chief Technology Officer
Bonny Malik
Executive Director | Co-Founder | Chief Operating Officer
Other Named Christi Howard Walters
Frequently asked questions
We found 1 Christi Howard Walters's email addresses
We found 2 Christi Howard Walters's phone numbers
Christi Howard Walters works for Cyara
Christi Howard Walters's role in Cyara is Director Global Customer Success
Christi Howard Walters works in the industry of Software Development
Christi Howard Walters's colleagues are Mark Verbeck,Trevor Hutt,Alok Kulkarni
Christi Howard Walters's latest job experience is Director Global Customer Success at Cyara
