Christian D. Luciano Colón
Service Desk Support Analyst@ Frontline Managed Services
Toledo, Ohio, United States
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Christian D. Luciano Colon is an ambitious and results-oriented analyst with 12.7 years of experience. He has a strong background in SAP project implementation, blueprinting, process analysis, systems applications, security and administration, testing, training, and production support. Christian excels in providing comprehensive secure network design, systems analysis, and full like cycle project management to ensure information security. He is skilled in fostering cross-functional teams to achieve peak performance, maintain high quality service, resolve team conflicts, and meet aggressive organizational objectives. Christian is a highly proficient communicator and effective communicator, able to manage relationships between users, strategic leadership, and third-party vendors.
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Emails and Phone Numbers

@frontlinems.com
+1 404591****
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About

Ambitious and results-oriented analyst with demonstrated success in the implementation of applications and systems necessary to meet business and communication needs. Expertise in SAP project implementation, blueprinting, process analysis, systems applications, security and administration, testing, training, and production support. Successful history of maintaining company software, upgrading applications, and implementing modules. Excels at providing comprehensive secure network design, systems analysis, and full like cycle project management to ensure information security. Skilled in the motivation of cross-functional teams to achieve peak performance, ensure total client satisfaction, maintain peak quality service, resolve team conflicts, and meet aggressive organizational objectives. Highly proficient communicator effective at managing relationships between users, strategic leadership, and third-party vendors.

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Work Experience

701 Emerson Rd. Ste 400, St. Louis, MO, 63141, US

Law Practice

611
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Christian D. Luciano Colón's Professional Milestones

  • Service Desk Support Analyst (2021-06-01~2022-03-01): Provided efficient and efficient technical assistance to customers, resolving their issues promptly and ensuring smooth operations.
  • IT Support Analyst (2020-08-01~2021-04-01): Provided exceptional technical guidance and troubleshooting, resolving IT issues efficiently and ensuring customer satisfaction.
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Education

National University College-Rio Grande
National University College-Rio Grande2012-2016