Christie Fowler

Solutions-driven and versatile operations professional with a unique mix of business acumen, program & change management, marketing, agency leadership, human resources, finance and creative production experience. A relentless prioritizer and rigorously meticulous, excels at managing multiple projects simultaneously and meeting deadlines while upholding superior quality standards. Examines processes and identifies solutions to increase efficiency, blending the procurement and implementation of software solutions with the optimization of workflows. Thrives on forging and fostering lasting relationships both internally and externally, through training, thoughtful communication and exceeding expectations. Flexible as both a leader and individual contributor, with remote experience managing teams. Recipient of three American Graphic Design Awards for creative production. Expertise and management include: • Policy / Procedure / SOP Development • Creative Workflow & Process / SLAs • SOW Proposal Creation & Sales / Revenue Forecasting • Business & Accounting Operations / Key Agency Reporting • Program / Project Management • Software Research, Implementation & Administration • Client Services & Customer Success • Vendor Management, Production & Procurement • Budget & Expense Management • Resource Management & Recruitment Experience and administration include: • Google Workspace, Adobe Creative Suite (CS), Microsoft Office • Project Management: Jira, Teamwork, Noosh, Smartsheets & ActiveCollab • Resource Planning: Harvest Time Tracking & Forecast Resource Management • Human Resources: BambooHR, Inova Payroll, Lattice & Small Improvements • Other: Bill.com, Quickbooks Online, DocuSign, Slack, Zoom, GoToMeeting, LastPass, and additional tools upon request.