Christie Stevens

Professional Work History: Over seen all aspects of branch operations in the staffing industry. Implemented projection reports throughout branches instilling accountability for branch managers. Increased sales and margins in branches in 3 months. Produced new sales by prospecting. Cold calls by phone and in person, logged daily. Kept great customer relations by visiting, checking on satisfaction. Customized orientations, for a seam less transition for new clients. Attended network events, staying on top of competitors and upcoming projects. Reviewed P&L reports, keeping overhead low; while keeping margins high. Prepared projections proficiently based on upcoming sales. Supervised an average of 50-160 daily from office staff and team members. Performed job site analysis and training (certifying MOT flaggers) and lectured on safety awareness on the construction/industrial sites. Requested Notice to Owners and insurance certificates for new clients. Responsible for overseeing sales activity in all branches. Closing contracts and recovered relationships that were lost to competitors. Made all hiring and termination decisions, while providing verbal and written warnings when deemed necessary. Trained office personnel going over policy and procedures, observing there selling ability and offered suggestions to better fit the industry. Trained billing and payroll program to new internal hires. Collections for accounts receivable, some via phone most by appointment if negotiating was needed. Created new business in markets untouched. Recruited all staff, organized van transportation and supervised on site, for big events. Tracked injured employees status and got them back on light duty as soon as possible. Processed large volume of payroll and HR functions new hires, child support and unemployment claims. Directed office manager on all functions internally while auditing files to ensure the branch was compliant per Florida standards.