Christina Forsmo-Shadid
Tell me more about Christina Forsmo-Shadid?
Christina Forsmo-shadid is a highly experienced Customer Service Representative with 26.8 years of work experience. She has a strong background in customer service, customer satisfaction, and customer retention. Christina has worked at various companies, including Collabera, Resource Plus, DIRECTV, and Fred Meyer, where she excelled in roles such as Merchandiser and Front End Supervisor. She is skilled in troubleshooting, technical support, and team leadership. Christina is currently based in Kuna, Idaho, and is known for her expertise in sales operations, process improvement, and vendor management.
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About
Customer Service Representative at Collabera
Work Experience
Customer Service Representative
Customer Service Representative
Customer Service Representative
Outsourcing and Offshoring Consulting
Christina Forsmo-Shadid's Professional Milestones
- Customer Service Representative (2001-09-01~2014-02-01): Provided exceptional customer service, exceeding customer expectations and fostering trust.
- Merchandiser (2014-03-01~2014-08-01): Developing sophisticated fashion and brand messaging to enhance brand presence and drive customer engagement.
Skill
Customer Service
Customer Satisfaction
Customer Retention
Call Centers
Customer Experience
Troubleshooting
Outlook
Technical Support
Telephone Skills
Data Entry
Sales
Telecommunications
Team Leadership
Team Building
Inventory Management
Time Management
Account Management
Training
Sales Operations
Process Improvement
Vendor Management
Direct Sales
Salesforce.com
Certification
Colleagues
Other Named Christina Forsmo-Shadid
Frequently asked questions
We found 2 Christina Forsmo-Shadid's phone numbers
Christina Forsmo-Shadid works for SYKES
Christina Forsmo-Shadid's role in SYKES is Customer Service Representative
Christina Forsmo-Shadid works in the industry of Outsourcing and Offshoring Consulting
Christina Forsmo-Shadid's colleagues are Rachel Hargrave,Scott Sykes,Manfred Dolde
Christina Forsmo-Shadid's latest job experience is Customer Service Representative at SYKES