Christina Vetterli

I am a professional with over 25 years of inbound/outbound call center operations, client services and outsource relationship management experience. Set-up/migration of projects to call centers from ground up. Proven knowledge in creating and improving structure and driving KPI's. Routinely manage complex projects that are broad, deep and expand across multiple business units, stakeholders and lines of responsibility. • Highly motivated & self-directing. • Rarely disappointed, rarely satisfied. • Building a team that effectively supports clients programs, products and services. • Fiercely loyal … to our customers, to our company, to my colleagues, to my partners. Terrific team leader.