Christine Dixon

McCormick SMG - Accounting/Collections Clerk McCormick SMG - Customer Service Representative, MPEA - McCormick Place Convention Center - Service Manager III - Manager for Show Management, Service Manager II - Show Coordinator, Estimator, Senior Account Coordinator, Account Coordinator, Call Center Supervisor, Operator. AT&T - Treasury clerk. McCormick SMG - Accounting/Collections Clerk 2013 - EC (Exhibitor Contractor) Registration and Processing, Prepare and enter all payments - wire transfer, credit card payments and checks, investigate and resolve disputes concerning billing inquiries, credit memos, scan and index all documents for remote deposit, wire transfers and credit cards, create customer numbers, maintain customer information, enter and maintain event project codes, process bad debts, credit card adjustments, and refund request, maintain contract folders including deposits, invoices, adjustments and payments, maintain filing system for accounts receivable, assist with invoice billing, assist with reconciliation, other duties as assigned. 2011-2013 Part-time Customer Service Representative - order entry, invoicing, payment processing, customer assistance on show site, answer inbound telephone inquiries. McCormick Place - Working with show management to organize their event from utility perspective. Assigned telephone numbers, Telephone distribution, Date entry in AS400 and EBMS systems, Billing and invoicing, Check deposits, Incoming and outgoing calls for upcoming events and answered inquires for ongoing events. Provided assistance when needed for last minute pop up shows. Assisted inner office staff as needed. AT&T - processing and distribution of payroll, refund and retirement checks, reconciled Bank statements. MS Word, Excel, Access, PowerPoint, Publisher, Adobe, Outlook, EBMS, AS400. Customer Oriented, Creative, Fast Learner, Business and Telephone Etiquette.