senior customer success manager at usertesting@ UserTesting
San Francisco, California, United States
Christopher Marshall
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Arizona State University
Real-Time AI Research
FlashIntel GPT
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FlashIntel GPTChristopher Marshall is an accomplished customer advocate with over 16 years of experience in building relationships across multiple industries. He has successfully managed relationships from C-level to end user customers, demonstrating his energy, passion, and motivation towards building long-term relationships with his customers. Christopher is a highly technical aptitude, driven, and skilled support professional. He has worked at UserTesting, Webdam | Bynder, Certain, ON24, and GE, gaining expertise in customer service, account management, and sales. Christopher is based in San Francisco, California.
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About
Accomplished customer advocate with over 16 years of building relationships across multiple industries. Successful at managing relationships from C-level to end user customers. Energetic, passionate, and highly motivated towards building quality long-term relationships with my customers. • High technical aptitude • Driven Customer Advocate • Experienced Project Manager • Skilled support professional
Work Experience
senior customer success manager at usertesting
Software Development
Christopher Marshall's Professional Milestones
- Senior Customer Success Manager At Webdam (2015-10-01~): Improving customer satisfaction and loyalty through personalized support and personalized solutions.
- Customer Success Manager (2012-01-01~2014-11-01): Driving customer satisfaction through effective problem resolution strategies and personalized support.
Education
Skill
Saas
Account Management
Customer Satisfaction
Salesforce.com
Sales
Customer Relationship Management
Project Management
Crm
Customer Retention
Start Ups
Lead Generation
Cloud Computing
Sales Management
Negotiation
Cross Functional Team Leadership
Social Media
Software As A Service
Selling
Marketing Strategy
Strategic Partnerships
Long Term Customer Relationships
Integrity
Great Personality
Exceptionally Well Organized
Contract Negotiation
C Level Relationships
Fortune 500 Account Management
Software Project Management
Technical Presentations
Technical Support
Customer Success Manager
Customer Success
Strategy
Management
Fortune 1000
C Level Presentations
High Impact Presentations
Business Coaching
Training Delivery
Goal Driven Leader
Renewal Retention
Oral And Written Communication Skills
Collaborative Problem Solving
Sales 2.0
Enterprise Software
Business Development
Professional Services
Leadership
Certification
Colleagues
Andy MacMillan
Chief Executive Officer | Usertesting
Dan Smoot
Chief Executive Officer | Board Director
Xavier Ferrer Picon
Chief Information Security Officer
Tina Cirillo
Senior Administrative Business Partner | Chief Marketing Officer | Chief Technology Officer
Fabien . Munier
Engineering Director | UserTesting Chief Technology Officer
Other Named Christopher Marshall
Frequently asked questions
We found 4 Christopher Marshall's email addresses
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Christopher Marshall works for UserTesting
Christopher Marshall's role in UserTesting is senior customer success manager at usertesting
Christopher Marshall works in the industry of Software Development
Christopher Marshall's colleagues are Andy MacMillan,Dan Smoot,Xavier Ferrer Picon
Christopher Marshall's latest job experience is senior customer success manager at usertesting at UserTesting
Christopher Marshall's latest education in Arizona State University
