Ciara Jordan
University of Galway
Tell me more about Ciara Jordan?
Ciara Jordan is a highly experienced Senior Leader/Operations Director with over 33 years of work experience. She has a strong background in customer experience, change management, account management, business development, and strategic planning. Based in the United Kingdom, Ciara has worked for major global brands such as Dell and Cision Ltd, where she has successfully managed international teams and recovers operations. She is skilled in Lean Six Sigma, business growth, and process improvements. Ciara's expertise extends to Lean Six Sigma, organizational design, and effective leadership.
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About
A seasoned and well-respected Senior Leader/Operations Director with a proven track record of delivering improvements, savings and efficiencies, operates at regional Board level within major global brands, a commercially focused influencer who translates objectives into attainable goals. Works within PE-Backed businesses and multi-nationals, with an impressive portfolio including Dell and Cision Ltd, takes ownership for international teams across the EMEA region, recovers failing operations and increases performance across order fulfilment and customer care. Controls £Multi-million budgets and introduced best practices such as Lean Six Sigma to optimise business operations, supports strategic growth through M&As, undertakes due diligence and handles the post-acquisition integration of processes, technology and people, to double business footprints. Appreciates the complexities of running businesses within challenging, competitive markets, shapes strategies to propel organisations to the next level of evolution, enhances employee engagement, standardises approaches, and undertakes re-engineering to increase the velocity of output. Specialities: Strategic Development & Execution Global Operational Management M&A/Post-acquisition Integration Business Growth & Development Process Improvements & Lean Six Sigma Organisational Design & Effective Leadership
...See MoreWork Experience
Chief Operations Officer
global operations & professional services director
Human Resources Services
Ciara Jordan's Professional Milestones
- global operations & professional services director (2019-01-01~): Streamlined operations through strategic planning, resulting in increased efficiency and cost savings.
- Global Operations Director (2015-06-01~2017-05-01): Streamlined global operations and improved efficiency through strategic planning and implementation.
Education
Marketing,
Business
1986-1989Skill
Customer Experience
Change Management
Account Management
Business Development
Strategic Planning
Cross Functional Team Leadership
Strategy
Team Management
Management
Marketing
Customer Service
New Business Development
Business Strategy
Team Leadership
Leadership
B2b
Process Improvement
Crm
Service Delivery
Business Planning
Operations Management
Market Research
Project Planning
Sales Management
Marketing Strategy
Business Process Improvement
Project Management
Certification
Colleagues
Vibhor Garg
Product Owner
Shaweta Sharma
Product Management Business Analysis | Product Owner | Requirements Life Cycle Management Requirements Analysis | Design And Benchmarking Solution Evaluation Quality Assurance
Brittany Gates
Sales Enablement And Marketing Leader | Travel & Tourism Expert | Highspot Solution Owner
SHL Indonesia
Owner
Srishti Srivastava (CSM®)
product owner at shl
Other Named Ciara Jordan
Frequently asked questions
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Ciara Jordan works for SHL
Ciara Jordan's role in SHL is Chief Operations Officer
Ciara Jordan works in the industry of Human Resources Services
Ciara Jordan's colleagues are Vibhor Garg,Shaweta Sharma,Brittany Gates
Ciara Jordan's latest job experience is Chief Operations Officer at SHL
Ciara Jordan's latest education in University of Galway