Senior Recovery Resolution Analyst@ Optum
Hampton, Virginia, United States
Ciera Dodson
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St. Petersburg College
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FlashIntel GPTCiera Dodson is a motivated and results-driven professional with 15.1 years of experience in customer and client services. She has a proven ability to work effectively in fast-paced environments and meet deadlines. Ciera is skilled in building internal and external customer relationships, utilizing excellent interpersonal and relationship building skills. She is a skilled communicator who can work independently or as part of a team. Ciera has worked in various roles, including Recovery Resolution Analyst at Optum, Platinum Provider Claims Adjuster at UnitedHealth Group, and Client Advocate at Health Integrated, Ceridian, and GE Healthcare. She is currently seeking a career in the healthcare industry.
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About
Looking for a career in the healthcare industry. Motivated, results-driven customer focused professional with extensive experience in Customer and Client Services. Proven ability to work effectively in a fast-paced environment by prioritizing tasks and meeting deadlines. Successful in building internal and external customer relationships by using excellent interpersonal and relationship building skills. Willing to take the initiative, pay attention to detail, and follow-through on all tasks until completed. An effective communicator capable of working independently or as a team.
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Senior Recovery Resolution Analyst
Hospitals and Health Care
Ciera Dodson's Professional Milestones
- Platinum Provider Claims Adjuster (2014-04-01~2021-01-01): Successfully processed and resolved complex plastic provider claims, maximizing client satisfaction and providing efficient and reliable compensation solutions.
- Client Advocate (2008-08-01~2011-09-01): Provided strategic counsel to clients, ensuring their success and business success.
Education
Nursing,
Associates,
Associate Of Arts,
Health/health Care Administration/management
2003-2014Skill
Customer Service
Leadership
Management
Team Building
Healthcare
Training
Microsoft Excel
Event Planning
Microsoft Office
Certification
Colleagues
Other Named Ciera Dodson
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Ciera Dodson works for Optum
Ciera Dodson's role in Optum is Senior Recovery Resolution Analyst
Ciera Dodson works in the industry of Hospitals and Health Care
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Ciera Dodson's latest job experience is Senior Recovery Resolution Analyst at Optum
Ciera Dodson's latest education in St. Petersburg College
