Clarice Leal
FAAP - Fundação Armando Alvares Penteado
Tell me more about Clarice Leal?
Clarice Leal is a highly experienced professional with 26.9 years of work experience in various fields such as New Business, Customer Service, Relationship, Engagement, Customer Success, and Community Management. She has a strong background in New Business, Customer Service and Relationship, Engagement, Customer Success, and Customer Happiness. Clarice is skilled in managing administrative and operational routines, focusing on client and result, service level maintenance, operating infrastructure, and quality assurance. She is also proficient in communication, mobilization, and influence, and has a strong background in marketing, sales, and expansion. Clarice has worked in different roles, including Public Relations Assistant, Research Assistant, and COMMUNITY MANAGER.
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About
• Strong background and experience in New Business, Customer Service and Relationship, Engagement, Customer Success, Customer Happiness and Community Management fields. • Management of customer service strategies, acting on the front line to ensure the customer has a unique experience and an outstanding service. • Expertise in the management of administrative and operational routines of business units, focusing on client and result, service level maintenance, operating infrastructure and quality assurance. • Excellent communication skills, mobilization and influence, with orientation to ensure integration, evolution, connections and networking among clients. • Interface with Marketing, Sales and Expansion Areas, supporting the strategic and sustained growth of the business. • Leadership, influence and mobilization of multicultural and multifunctional teams.
...See MoreWork Experience
community manager | engagement relationship customer care customer success & customer happiness
Facilities Services
Clarice Leal's Professional Milestones
- Product Assistant (2006-01-01~2007-01-01): Developed and implemented product strategy and processes to drive product adoption and increase sales.
- Administrative And Customer Service Manager (2009-01-01~2017-01-01): Streamlined operations and improved customer satisfaction through efficient organization and strategic problem-solving.
Education
Relações Públicas
Skill
Atendimento Ao Cliente
Relacionamento Com Clientes
Customer Care
Customer Success
Customer Happiness
Engajamento
Certification
Colleagues
Other Named Clarice Leal
Frequently asked questions
We found 1 Clarice Leal's email addresses
Clarice Leal's social media include: Linkedin,
Clarice Leal works for Club Coworking
Clarice Leal's role in Club Coworking is community manager | engagement relationship customer care customer success & customer happiness
Clarice Leal works in the industry of Facilities Services
Clarice Leal's colleagues are Regiane Tocaxelli,Vania Albarracín,Leonam Dias
Clarice Leal's latest job experience is community manager | engagement relationship customer care customer success & customer happiness at Club Coworking
Clarice Leal's latest education in FAAP - Fundação Armando Alvares Penteado