Knowledge Management Leader@ Amazon Web Services (AWS)
Seattle, Washington, United States
Clarissa Feist
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Millsaps College
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Tell me more about Clarissa Feist?
FlashIntel GPTClarissa Feist is a highly experienced professional with 32.4 years of work experience in technical writing, content management, and information architecture. She has a strong background in software documentation, project management, and user interface design. Clarissa has worked at Amazon Web Services (AWS) in various roles, including Sr. Program Manager and Senior Information Systems Architect. She is known for her ability to deliver impactful visions and sustainable solutions for Knowledge Management organizations, aiming to optimize exceptional customer experiences. Clarissa is based in Seattle, Washington.
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About
I deliver impactful visions and sustainable solutions for Knowledge Management organizations to produce, scale, and continuously optimize exceptional customer experiences.
Work Experience
Knowledge Management Leader
Senior Program Manager
IT Services and IT Consulting
Clarissa Feist's Professional Milestones
- Senior Technical Writer - Information Architect (1999-01-01~2011-10-01): Creating compelling and efficient information architectures that enhance data accessibility and enhance user experiences.
- Content Strategist, Kindle Customer Service Knowledge Management (2012-08-01~2014-02-01): Successfully built and executed content strategies to engage and enhance a wide range of customer service providers.
Education
Biology,
Bachelors,
Bachelor Of Science
1987-1991Skill
Technical Writing
Content Management
Information Architecture
Content Strategy
Dita
Content Development
Framemaker
Software Documentation
Technical Communication
Project Management
User Interface Design
Xml
Agile Methodologies
Technical Documentation
Management
Program Management
Cms
Structured Authoring
Strategy
Document Management
Usability
Editing
Xmetal
Strategic Vision
Customer Experience
User Acceptance Testing
Project Planning
Web Analytics
Publishing
Strategic Planning
Process Improvement
Change Management
Documentation
Writing
Creative Problem Solving
Customer Service
Strategic Roadmaps
Information Modeling
Web Content Management
Mobile Content Management
Metadata Management
Technical Product Management
Minimalism
Sdl Trisoft
Web Content Production
Manuals
Online Help
Workflow Analysis
Task Analysis
Ccms
Certification
Colleagues
Other Named Clarissa Feist
Frequently asked questions
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Clarissa Feist's social media include: Linkedin,
Clarissa Feist works for Amazon Web Services (AWS)
Clarissa Feist's role in Amazon Web Services (AWS) is Knowledge Management Leader
Clarissa Feist works in the industry of IT Services and IT Consulting
Clarissa Feist's colleagues are mr. mukit,Syed Afreed,Kavin Nithi
Clarissa Feist's latest job experience is Knowledge Management Leader at Amazon Web Services (AWS)
Clarissa Feist's latest education in Millsaps College
