Collin Laurin
network engineer at peoplesbank@ PeoplesBank
South Hadley, Massachusetts, United States
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Collin Laurin is a Helpdesk Support Specialist with 11.9 years of experience. She has a strong background in customer service, technical support, troubleshooting, and help desk support. Collin is skilled in networking, Microsoft Office, hardware, and Windows. She has worked at various companies, including PeoplesBank, Paragus IT, and Fitchburg State University. Collin has also gained experience as a Networking Assistant at Fitchburg State University and as a Customer Support Engineer at Paragus IT. She is currently based in South Hadley, Massachusetts.
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Emails and Phone Numbers

@commonwealth.com
@paragusit.com
@peoplesbanknet.com
+1 413207****
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About

Helpdesk Support Specialist, Level 2 at Commonwealth Financial Network

Work Experience

330 Whitney Ave, Holyoke, MA, 01040, US

Banking

322
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Collin Laurin's Professional Milestones

  • Networking Assistant (2013-05-01~2013-12-01): Assisted in providing quality support on multiple networking engagements, contributing to increased productivity and client satisfaction.
  • Customer Support Engineer (2016-05-01~2019-09-01): Provided efficient technical assistance to customers, resolving issues promptly and improving overall customer satisfaction.
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Education

Fitchburg State University
Fitchburg State University

Computer Information Systems,

Bachelors,

Bachelor Of Science

2011-2013
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