Courtney B Cope
Director Of Digital Product Management@ Charles Schwab
Parker, Colorado, United States
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Courtney B Cope is a highly skilled Program Manager with 16.7 years of experience in project management, customer service, and process improvement. Based in the United States, she has a strong background in bridging the gap between business and technology. Courtney is known for her ability to understand client needs and successfully manage multiple simultaneous projects. She is passionate about building high-performing teams and implementing elegant solutions to drive customer satisfaction and profitability.
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Emails and Phone Numbers

@schwab.com
+1 415636****
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About

High performing Program Manager with expertise in bridging the gap between business and technology. I am known for understanding the business needs of clients, successfully managing multiple simultaneous projects, turning challenges into opportunity, and leading by positive influence. I am passionate about building high performing teams and implementing elegant solutions that optimize business processes to drive customer satisfaction and bottom line profitability.

Work Experience

3000 Schwab Way, Westlake, Texas, 76262, US

Financial Services

31142
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Courtney B Cope's Professional Milestones

  • Program Manager (2014-11-01~2017-08-01): Implementing innovative project strategies to drive exponential productivity and enhance overall operational efficiency.
  • Credit Customer Specialist (2011-06-01~2012-06-01): Improving credit approval processes, resulting in improved customer satisfaction and increased conversion rates.
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Education

Arapahoe Community College
Arapahoe Community College

Business Administration,

Management,

Business Administration And Management

2006-2009
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