support operations at masterclass@ MasterClass
San Francisco, California, United States
Courtney J.
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Tell me more about Courtney J.?
FlashIntel GPTCourtney Jong, PMP is a customer success professional with 13.8 years of experience. She is skilled in social media, public speaking, Microsoft Office, community outreach, and research. Based in San Francisco, California, Courtney is passionate about onboarding customers and driving technical issues to resolution. She has led projects with internal stakeholders and teams to completion, demonstrating her expertise in Javascript, SQL, PHP, Mobile Applications, Mean Stack, CSS, and HTML. With a strong background in customer service and project management, Courtney has worked for companies like Salesforce, Apptio Cloudability, 23andMe, MedLink International, and GE.
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About
I'm a customer success professional who is passionate about onboarding customers and driving technical issues to resolution. In return, I marinate in the moments when customers have the Aha! moment and realize the ROI on a product or service. For over five years, I've led projects with internal stakeholders and teams to completion. I'm also skilled in Javascript, SQL, PHP, Mobile Applications, Mean Stack, CSS, and HTML.
Work Experience
support operations at masterclass
E-Learning Providers
Courtney J.'s Professional Milestones
- Customer Care And Provider Program (2013-01-01~2015-02-01): Developed and implemented a comprehensive customer support program, improving the program's customer satisfaction and positive experience.
- Senior Product Analyst (2020-10-01~): Conducted comprehensive product analysis to optimize efficiency and drive business growth.
Education
Skill
Social Media
Public Speaking
Microsoft Office
Community Outreach
Research
Javascript
Customer Service
Css
Social Networking
Php
Mysql
Web Development
Event Planning
Social Media Marketing
Marketing
Ios Development
Node.js
Html
Angularjs
Mongodb
Time Management
Programming
Administrative Assistants
Press Releases
Swift
Os X
Socket.io
Ajax
Project Management
Nosql
Jquery
System Administration
Mac Os X
Android
Lamp
Database Management
Mobile Applications
Mandarin
Mean Stack
Teaching English
Team Coordination
Volunteer Leadership
Program Management
Salesforce.com
Customer Service Operations
Customer Success
Certification
Colleagues
Mark Williamson
Chief Operating Officer
David Rogier
Founder | Chief Executive Officer
Nathan Smith
Chief Business Officer
Kimberly Lannear
Lifelong Learner | Communications Sales And PR Professional | Marketer | Artistic Activist | Singer-Songwriter | Black ER G Co-Lead
Debra Schutz
Executive Assistant to Chief Executive Officer
Other Named Courtney J.
Frequently asked questions
We found 4 Courtney J.'s email addresses
We found 1 Courtney J.'s phone numbers
Courtney J. works for MasterClass
Courtney J.'s role in MasterClass is support operations at masterclass
Courtney J. works in the industry of E-Learning Providers
Courtney J.'s colleagues are Mark Williamson,David Rogier,Nathan Smith
Courtney J.'s latest job experience is support operations at masterclass at MasterClass
Courtney J.'s latest education in Coding Dojo
