Craig Armstrong
Australian Institute of Company Directors
Tell me more about Craig Armstrong?
Craig Armstrong is a highly experienced professional with 32.9 years of work experience in various roles in the banking industry. Based in Australia, he possesses a wide range of skills including management, retail banking, commercial lending, financial services, and digital. Craig believes in the importance of banking success, both in terms of transactions and customer service. He believes in building strong relationships with customers and his team to understand their goals and needs. Craig's expertise extends to open communication, personalized coaching, and a positive environment. He is always ready to connect, listen, and learn.
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About
In my book, banking isn’t about transactions. It’s about people. If I ask about a customer, I don’t want to hear statistical data – I want their story. I’ve lived and worked all over Queensland, and I believe that banking success comes down to great quality service. I’m passionate about developing great relationships – both with customers and my team. For customers, this means that we take the time to fully understand each person’s goals and needs, to provide the best match of products and services both now and as circumstances change. For my team, it means open communication, a real relationship, personalised coaching, and a positive environment that’s engaging and educational. I have many years experience servicing Queensland communities. I’ve experienced the good times and the hard times with our customers, and I know what support is required when times are tough. LET’S CONNECT _____________ Customers, colleagues, complaints or compliments – I am always ready to connect, listen and learn. Send me a Connection Request, or contact me directly: ✆ Call me on 0472 835 454 ✉ Email me at [email protected]
...See MoreWork Experience
Professional Banking Leader | Developing People & Business
Chief Customer Officer
Chief Customer Officer
Banking
Craig Armstrong's Professional Milestones
- Regional Customer Executive (2016-07-01~2021-11-01): Achieved record-breaking sales targets in multiple regions, delivering exceptional service and exceeding customer expectations.
- Regional Manager (1991-01-01~2009-01-01): Expanding market reach through strategic partnerships and strong business partnerships.
Education
Skill
Management
Retail Banking
Commercial Lending
Financial Services
Digital
Risk Management
Banking
Relationship Management
Credit
Commercial Banking
Credit Risk
Portfolio Management
Mortgage Lending
Customer Service
People Development
Business Relationship Management
Certification
Colleagues
Paul Collins
Executive Coach | Transformational Leader | Story Teller | Relationship Builder | Business Coach | General Manager | Strategy Enabler
Kellie Doherty
chief financial officer at warwick credit union ltd
Bob Hogarth
Board Director
Matt Reen
credit and process manager wcu
Mark Shadlow
Relationship Manager
Other Named Craig Armstrong
Frequently asked questions
We found 4 Craig Armstrong's email addresses
We found 2 Craig Armstrong's phone numbers
Craig Armstrong works for Warwick Credit Union
Craig Armstrong's role in Warwick Credit Union is Professional Banking Leader | Developing People & Business
Craig Armstrong works in the industry of Banking
Craig Armstrong's colleagues are Paul Collins,Kellie Doherty,Bob Hogarth
Craig Armstrong's latest job experience is Professional Banking Leader | Developing People & Business at Warwick Credit Union
Craig Armstrong's latest education in Australian Institute of Company Directors