Team Lead@ Yardi
New York, New York, United States
Craig Rosenhagen
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Suffolk County Community College
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FlashIntel GPTCraig Rosenhagen is a highly experienced technical support professional with 33.3 years of work experience. He possesses a wide range of technical skills including IVR, Unix, and enterprise software. Based in the United States, Craig has worked in various roles such as Team Lead and System Administrator. He has also worked at Yardi and Avaya, gaining expertise in call center management and system administration. With a strong background in IT services and consulting, Craig is a valuable asset in providing technical support and ensuring smooth operations.
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About
Technical Skills • Operating Systems: Windows NT 4.0, 2000, XP, Vista, 2003, Windows 7, UNIX, LINUX • Applications: Microsoft Word, Excel, Powerpoint, Access, Peripro, Peristudio, VRAM, XHTML. • Databases: Oracle X, SQL, MYSQL, PHP, Cache, DB2. • Contact Center Skills: Meridan CS1000, Contact Center Solution 6 and 7, IVR and MPS. • Miscellaneous: ISDN, CTI, telephony (ISDN, T1, E1, SS7), host communications (VT100,VTCPD), IPML, OSCAR. Specialties: Management, call center, computer skills, cti, database administration, Ibm db/2, isdn, ivr, lan, linux, microsoft access, microsoft certified systems engineer, microsoft excel, microsoft powerpoint, microsoft windows, microsoft windows 2000, microsoft windows nt 4.0, microsoft word, multimedia, networking, nortel, operating systems, oracle, sql, ss7, t1, technical support, telephone skills, unix, web servers,
...See MoreWork Experience
Team Lead
Software Development
Craig Rosenhagen's Professional Milestones
- Senior Level Iii Technical Support Engineer (2000-01-01~2006-01-01): Providing exceptional technical support to individuals, resolving complex issues and maximizing satisfaction.
- System Administrator (2006-01-01~2010-03-01): Implementing state-of-the-art state-of-the-art technology to streamline operations and enhance software efficiency.
Education
Business Management,
Associates,
Associate Of Arts
1992-1992Skill
Technical Support
Ivr
Unix
Enterprise Software
Networking
Linux
Call Centers
Voip
Testing
Operating Systems
Databases
Cti
Sql
Troubleshooting
Call Center
Windows
Sip
Integration
Ss7
Isdn
Oracle
System Deployment
Software Documentation
Product Management
T1
Windows 2000
Ip
Cloud Computing
Contact Centers
Avaya
Data Center
Certification
Colleagues
Other Named Craig Rosenhagen
Frequently asked questions
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We found 2 Craig Rosenhagen's phone numbers
Craig Rosenhagen works for Yardi
Craig Rosenhagen's role in Yardi is Team Lead
Craig Rosenhagen works in the industry of Software Development
Craig Rosenhagen's colleagues are Lilieth Banks-Nakpodia,Stacy Crockett,Chandra Chen
Craig Rosenhagen's latest job experience is Team Lead at Yardi
Craig Rosenhagen's latest education in Suffolk County Community College
