Cuma Lunika
Client Liaison Specialist | Test Analyst@ FNB South Africa
Johannesburg Metropolitan Area
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Cuma Lunika is a highly experienced professional with 12.3 years of work experience in the banking and customer service industry. Based in Johannesburg, South Africa, Cuma has a strong background in call centers, management, and payments. With a passion for providing exceptional customer service, Cuma believes in the importance of delivering exceptional service to clients and promoting growth. Cuma has worked for reputable organizations such as FNB South Africa, Discovery Limited, and Vitality, where they have demonstrated their expertise in customer service and realationship management.
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Emails and Phone Numbers

@fnb.co.za
@vitality.co.uk
@fnb.co.za
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About

I am driven with a great passion for customer service and experience. I believe the most important asset of every organisation is it's clients, and how they are serviced strongly impacts it's reputation and therefore it's growth.

Work Experience

FNB Bankcity, Johannesburg, Gauteng, 2001, ZA

Banking

26557
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Cuma Lunika's Professional Milestones

  • Teller (2011-08-01~2012-04-01): Creating a harmonious and welcoming environment for all visitors to meet the diverse needs of their guests
  • Relationship Manager (2017-08-01~): Building strong relationships with clients and implementing effective communication strategies to drive business growth.
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Education

Moonstone Business School of Excellence
Moonstone Business School of Excellence

Regulatory Exam

2020-2020
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