director of patient experience improvement & innovation at uchicago medicine@ UChicago Medicine
Greater Chicago Area
Cynthia Fritz, MHA
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University of St. Francis
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Tell me more about Cynthia Fritz, MHA?
FlashIntel GPTCynthia Fritz, MHA is a highly experienced healthcare professional with 33.5 years of work experience. She specializes in patient experience and has a wide range of skills including media relations, strategic communications, and corporate communications. Cynthia has a proven track record of improving patient satisfaction and moving healthcare systems from bottom quartile to top decile. She has held various positions in reputable organizations such as UChicago Medicine and OrthoIllinois, where she has demonstrated her expertise in patient experience and improvement. Cynthia is based in the United States.
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Emails and Phone Numbers
About
I am a results oriented, top-performing health care professional specializing in patient experience with a wide array of expertise including physician shadowing/coaching, service education, HCAHPS, CG-CHAPS and Press Ganey scores, survey management and data analysis, training/development and project management. I have a proven track record of improving patient satisfaction; moving healthcare systems from the bottom quartile to the top decile.
Work Experience
director of patient experience improvement & innovation at uchicago medicine
Director of Patient Experience Improvement Innovation
Hospitals and Health Care
Cynthia Fritz, MHA's Professional Milestones
- Manager Communications And Development (2000-05-01~2002-02-01): Implemented effective communication strategies to enhance brand reputation and promote effective development strategies.
- Service Excellence Specialist (2008-10-01~2012-01-01): Implementing and implementing strategic service initiatives to increase customer satisfaction and drive business growth.
Education
4.0 Gpa,
Dean's List,
4.0 Gpa - 2015 Dean's List,
4.0 Gpa, Dean's List
2014-01-01-2015-01-01Skill
Media Relations
Strategic Communications
Corporate Communications
Change Management
Public Speaking
Internal Communications
Public Relations
Newsletters
Healthcare Management
Process Improvement
Team Building
Editing
Customer Service
Press Releases
Event Management
Writing
Customer Relations
Physician Coach
Marketing Communications
Healthcare
Crisis Communications
Facilitation
Certification
Colleagues
Alan H. Chen, MD, FACS
board certified plastic surgeon president ceo aesthetica chicago chief division of plastic surgery silver cross hospital
Mark Connolly
enabling data-driven healthcare | business intelligence lead at uchicago medicine | founder of the millennial analyst | tableau | sql
Mark Connolly
Business Intelligence Lead | Founder Of The Millennial Analyst
Richelle Howell
Former Owner of Home Helpers/ Direct Link
Daniel Kao
Medical Science Nurse | Registered Nurse
Other Named Cynthia Fritz, MHA
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Cynthia Fritz, MHA works for UChicago Medicine
Cynthia Fritz, MHA's role in UChicago Medicine is director of patient experience improvement & innovation at uchicago medicine
Cynthia Fritz, MHA works in the industry of Hospitals and Health Care
Cynthia Fritz, MHA's colleagues are Alan H. Chen, MD, FACS,Mark Connolly,Mark Connolly
Cynthia Fritz, MHA's latest job experience is director of patient experience improvement & innovation at uchicago medicine at UChicago Medicine
Cynthia Fritz, MHA's latest education in University of St. Francis
