senior it consultant - genesys sbcs and gateways@ Interaxa
Sao Paulo, Sao Paulo, Brazil
DOUGLAS PAIVA SILVA
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FlashIntel GPTDOUGLAS PAIVA SILVA is a highly experienced technical project leader with 16.1 years of work experience. He possesses strong knowledge in CTI, VoIP, data networks, digital telephony, and infrastructure. DOUGLAS PAIVA SILVA has worked at Interaxa and Telesul in Brazil, gaining expertise in contact center solutions and corporate communication. He has also worked as a Senior IT Consultant and Professional Services Analyst at Interaxa. With a solid knowledge of CTI, VoIP, data networks, digital telephony, and infrastructure, DOUGLAS PAIVA SILVA is a valuable asset in the telecommunications industry.
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About
Experience in technical project leadership and solid knowledge of CTI, VoIP, data networks, digital telephony and infrastructure. Knowledge acquired over the last 11 years providing services to integrators of contact center solutions and corporate communication.
Work Experience
Senior IT Consultant | Genesys | SBCs | Gateways Audiocodes
senior it consultant - genesys sbcs and gateways
IT Services and IT Consulting
DOUGLAS PAIVA SILVA's Professional Milestones
- senior it consultant - genesys sbcs and gateways (2011-07-01~2013-07-01): Leading data-driven transformations that drive operational efficiency and optimize business operations.
- Senior IT Consultant | Genesys | SBCs | Gateways Audiocodes (2013-08-01~): Provided expert consulting services, optimizing business operations and enhancing customer experiences for Gengeny's BS BCS and gateways audiocodes
Skill
Telefonia
Computer Telephony Integration
Voz Sobre Ip
Sistemas Operacionais
Tecnologias Avaya
Cti
Itil
Telecommunications
Telephony
Sip
Servidores
Ccna
Centrais De Atendimento
Tcp/ip
Network Security
Contact Centers
Operating Systems
Certification
Colleagues
Other Named DOUGLAS PAIVA SILVA
Frequently asked questions
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DOUGLAS PAIVA SILVA's social media include: Linkedin,
DOUGLAS PAIVA SILVA works for Interaxa
DOUGLAS PAIVA SILVA's role in Interaxa is senior it consultant - genesys sbcs and gateways
DOUGLAS PAIVA SILVA works in the industry of IT Services and IT Consulting
DOUGLAS PAIVA SILVA's colleagues are Laura Camargo,Jeison Santos,Adrián Paez
DOUGLAS PAIVA SILVA's latest job experience is senior it consultant - genesys sbcs and gateways at Interaxa
