Incident Management Analyst@ Teleperformance
Tooele, Utah, United States
Dan Miles
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FlashIntel GPTDan Miles is a dedicated and hardworking professional with 32.8 years of experience in troubleshooting, networking, leadership, supervisory skills, and policy. Currently enrolled at Tooele Applied Technical College, he holds a CompTIA Network certification and holds a Bachelor of Science Degree in Information System Security and an Associate of Science Degree in Computer Networking Systems. With a strong background in structured query language (SQL), and HTML, Dan has worked in various roles, including Helpdesk Analyst at Quarksoft-USA and Incident Management Analyst at Teleperformance. He also has experience as an Operator at URS Corporation and as an Engineer Tech II at Lockheed Martin.
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About
Dedicated, hard working professional with a passion for Information Technology. Currently enrolled at Tooele Applied Technical College, course work completed CompTIA Network+ certification. CompTIA A+ certification, Bachelor of Science Degree Information System Security and an Associate of Science Degree Computer Networking Systems from ITT Technical Institute. I have a working knowledge of Structured Query Language (SQL), and HTML.
Work Experience
Incident Management Analyst
Outsourcing and Offshoring Consulting
Dan Miles's Professional Milestones
- Helpdesk Analyst (2015-03-01~actualidad-01-01): Provided quick and efficient technical support, improving customer experiences and satisfaction.
- Incident Management Analyst (2014-07-01~2015-03-01): Managed and streamlined operational processes, increasing efficiency and minimizing downtime for efficient disaster response.
Education
Information System Security,
Computer Networking Systems
2007-2009Skill
Troubleshooting
Networking
Leadership
Supervisory Skills
Policy
Environmental Awareness
Software Documentation
Microsoft Office
Computer Hardware
Security
System Administration
Windows
Windows Server
Risk Assessment
Network Administration
Technical Writing
Project Planning
Environmental Management Systems
Access
Project Management
Technical Support
Windows 7
Environmental Compliance
Active Directory
Software Installation
Operating Systems
Hazardous Waste Management
Windows Xp
Hazardous Materials Management
Security Clearance
Iso 14001
Government Contracting
Testing
Engineering
Contract Management
Certification
Colleagues
bukola john
Business Owner
Jae vie
Business Owner sa Teleperformance
Diego Jimenez
Product Owner | Project Manager | Scrum Master | Development Team Lead | Digital Transformation | Agile Methodology
Shaneke Roach
Customer Service Representative | 120 Hours TEFL Certification L Business Owner
Berksu Mehmetcik
Technical Support Specialist | Business Owner | Digital Marketing
Other Named Dan Miles
Frequently asked questions
We found 3 Dan Miles's email addresses
Dan Miles's social media include: Linkedin,
Dan Miles works for Teleperformance
Dan Miles's role in Teleperformance is Incident Management Analyst
Dan Miles works in the industry of Outsourcing and Offshoring Consulting
Dan Miles's colleagues are bukola john,Jae vie,Diego Jimenez
Dan Miles's latest job experience is Incident Management Analyst at Teleperformance
Dan Miles's latest education in ITT Technical Institute
