Dang Thi Thanh Nga
Banking University
Tell me more about Dang Thi Thanh Nga?
Dang Thi Thanh Nga is a highly skilled professional with 13.3 years of experience in credit risk, commercial banking, and retail banking. Currently working as a contact center supervisor at Shinhan, Vietnam, Dang Thi Thanh Nga excels in communication, teamwork, customer service, and management. With over 3 years of experience in sales, service, analysis, and marketing, Dang Thi Thanh Nga is known for their ability to solve problems under pressure. They have held various positions at reputable banks such as Vietnam International Bank and ANZ, where they have demonstrated their expertise in contact center management and customer service.
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Emails and Phone Numbers
About
I have a bachelor's degree in Banking. Now, I works as contact center Supervisor at Shinhan, Vietnam. I worked as contact center team leader at ANZ Vietnam. I am good at communication, teamwork, customer service, management. Beside that, I have experience more than 3 years in sales, service, analyse, marketing at ACB and I am willing to work under pressure, solve problems.
Work Experience
contact center manager at vib
Banking
Dang Thi Thanh Nga's Professional Milestones
- Customer Service Senior (2013-03-01~2016-09-01): Delivered exceptional customer service, exceeding expectations and exceeding their expectations.
- Contact Center Supporter (2016-10-01~2016-12-01): Provided high-quality technical support, resolving customer issues promptly and exceeding satisfaction goals.
Education
Banking,
Bachelors
2006-2010Skill
Credit Risk
Commercial Banking
Credit
Retail Banking
Loans
Credit Analysis
Credit Cards
Sales
Banking
Cross Selling
Time Management
Customer Service
Relationship Management
Commercial Lending
Small Business Lending
Mortgage Lending
Corporate Finance
Back Office
Analysis
Teamwork
Team Leadership
Management
Negotiation
Team Management
Certification
Colleagues
Tai Lam Thanh
senior it business analyst | product owner
Phuong Ho
digital bank | digital product owner | customer data platform | segmentation | digital marketing | pmp® | pspo i
Trung Le Quang
deputy ceo - head of treasury at vib
Long Ho Van
deputy ceo cum cfo at vietnam international bank vib - ngân hàng quốc tế
Minh Le
Executive Assistant To Head Of Retail Banking | Deputy Chief Executive Officer
Other Named Dang Thi Thanh Nga
Frequently asked questions
We found 2 Dang Thi Thanh Nga's email addresses
Dang Thi Thanh Nga's social media include: Linkedin,
Dang Thi Thanh Nga works for Vietnam International Bank (VIB) - Ngân Hàng Quốc Tế
Dang Thi Thanh Nga's role in Vietnam International Bank (VIB) - Ngân Hàng Quốc Tế is contact center manager at vib
Dang Thi Thanh Nga works in the industry of Banking
Dang Thi Thanh Nga's colleagues are Tai Lam Thanh,Phuong Ho,Trung Le Quang
Dang Thi Thanh Nga's latest job experience is contact center manager at vib at Vietnam International Bank (VIB) - Ngân Hàng Quốc Tế
Dang Thi Thanh Nga's latest education in Banking University