Dang Thi Thanh Nga
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Dang Thi Thanh Nga is a highly skilled professional with 13.3 years of experience in credit risk, commercial banking, and retail banking. Currently working as a contact center supervisor at Shinhan, Vietnam, Dang Thi Thanh Nga excels in communication, teamwork, customer service, and management. With over 3 years of experience in sales, service, analysis, and marketing, Dang Thi Thanh Nga is known for their ability to solve problems under pressure. They have held various positions at reputable banks such as Vietnam International Bank and ANZ, where they have demonstrated their expertise in contact center management and customer service.
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Skills & Insights
Colleagues

Emails and Phone Numbers

@vib.com.vn
@anz.com
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About

I have a bachelor's degree in Banking. Now, I works as contact center Supervisor at Shinhan, Vietnam. I worked as contact center team leader at ANZ Vietnam. I am good at communication, teamwork, customer service, management. Beside that, I have experience more than 3 years in sales, service, analyse, marketing at ACB and I am willing to work under pressure, solve problems.

Work Experience

111A Pasteur, Ho Chi Minh City, HCMC, 700000, VN

Banking

1461
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Dang Thi Thanh Nga's Professional Milestones

  • Customer Service Senior (2013-03-01~2016-09-01): Delivered exceptional customer service, exceeding expectations and exceeding their expectations.
  • Contact Center Supporter (2016-10-01~2016-12-01): Provided high-quality technical support, resolving customer issues promptly and exceeding satisfaction goals.
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Education

Banking University
Banking University

Banking,

Bachelors

2006-2010