Daniel Lewis

An inspiring, results-driven Business and Operations Leader with expertise in strategic planning, operations management, customer service, process improvement, and talent development. Extensive experience in hospitality, retail, restaurant, housekeeping, facilities and third-party management. Senior Leadership skills transferable across industries, including Business Services, Healthcare, Financial Services, and Manufacturing. Leverages outstanding leadership and communication skills to present opportunities to executive teams and develop relationships with key stakeholders. A goal-oriented and focused top-performer who drives the ownership of business results, drives culture, capitalizes on opportunities, and consistently exceeds goals. 𝐒𝐢𝐠𝐧𝐢𝐟𝐢𝐜𝐚𝐧𝐭 𝐀𝐜𝐜𝐨𝐦𝐩𝐥𝐢𝐬𝐡𝐦𝐞𝐧𝐭𝐬 ● Restructured healthcare business unit from vertical to horizontal delivery, improving sales and retention by 15% year-over-year. ● Directed redesign of healthcare business unit retail food operations, with retail growth exceeding 10% per annum in the following three years. ● Partnered with internal and external marketing experts to develop "Activate" brand and was first to launch. Post brand implementation retail growth over 15%. ● Developed and Promoted 13 diverse senior leaders in last 10 years, including three Executive promotions. ● Strategic resource to repair relationships with critical clients and consistently called to expand responsibility. ● New client growth consistently over expectations, with multiple signature acquisitions including Indiana University, Nationwide Insurance, Toyota, University of Illinois Chicago, Louisiana Children's, and Dell. 𝐀𝐫𝐞𝐚𝐬 𝐨𝐟 𝐄𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞 ● Strategic Planning ● Growth Strategies ● Operations Management ● Sales Management ● P&L Management ● Performance Management ● Process Improvement ● Innovation Management ● Client Relations ● Team Building ● Talent Development ● Diversity & Inclusion