Daniel Oppenhuis

Dedicated and results-driven financial services professional with a highly successful background in communications, complaints handling and achieving increased customer satisfaction and retention through the creation/execution of outstanding campaign management, customer service delivery and successful customer journey/retention strategies. Experienced in working for large fully integrated financial services companies with the primary focus on exceeding expectations for customer service delivery while ensuring optimum brand impact. Possesses excellent interpersonal, communication and negotiation skills and the ability to develop and maintain mutually beneficial internal and external relationships. Enjoys being part of, as well as managing and motivating a successful and productive team, and thrives in highly pressurised and challenging working environments.