Daniel Pettyjohn, AIC, ARM

As a senior leader within the insurance and financial services industry, I have built a reputation for driving operational excellence and providing strategic business solutions throughout various P&C claims environments. I excel at identifying operational challenges and working with stakeholders to build effective operating models which streamline processes, eliminate redundancies, reduce costs, and drive accountability. I grasp the big picture, envision broader challenges, prioritize corporate resources, and motivate team members to achieve organizational goals and objectives. My ability to communicate with others has enabled me to harness the potential of all levels of employees and to develop and motivate them to achieve results. ⭐Some notable accomplishments from my prior experience include: 👉 Chartered path to high performance by instituting personalized development plans to address training gaps, motivate employees, and maintain a solid pipeline of talent; led to increased development opportunities and internal promotions for 50% staff 👉 Decreased medical indemnity and expense payments by 36% ($7.9M) over four years 👉 Coordinated and managed state-wide response to Hurricanes Irene/Lee (2011) and Hurricane Derecho (2012) 🔷 CORE SKILLS & COMPETENCIES 🔷 Compliance Management Reporting & Oversight | Quality Assurance | Policy Development & Implementation | Relationship Building | Change Management | Project Management | Written & Verbal Communication | Large Loss Handling | Talent/Succession Management | Risk Management | Customer Relationship Management | Career Development & Coaching | Leading & Mentoring Teams | Strategic Account Management | Workers Compensation Expertise | Examining & Auditing Claims | Strategic Planning | Performance Management 🖥Software Tools & Technology Proficiency: MS Office Product Suite (Excel, PowerPoint, Word, Outlook) Let's connect! You can reach me via LinkedIn or 📧 email me at [email protected]