senior uc engineer & technical team lead@ Ideal
Brighton, Brighton And Hove, United Kingdom
Daniel Rye
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University of Brighton
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FlashIntel GPTDaniel Rye is a highly experienced MWP/UC/Voice Engineer with 19.9 years of work experience. He is skilled in management, team leadership, networking, and customer service. Currently, he is working on MS Teams and 8x8 and A365 MS Teams. Daniel is passionate about delivering excellent customer service and has expertise in Cisco CCNP Collaboration and MS Teams. He has a diverse background in the financial sector and managed IT services. Daniel is also a coffee enthusiast and enjoys roasting and drinking his own coffee.
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MWP/UC/Voice Engineer - CCNP Collaboration Currently working on: MS Teams, 8x8 and A365 Experienced people manager and UC/Voice Engineer focused on delivering excellent customer service. Cisco CCNP Collaboration Certified, MS Teams Certified. Experience with CUCM, UCCX, Unity, CUAC, CUIC General networking experience with Cisco switches/routers/firewalls, Palo Alto firewalls and Meraki. I am passionate about delivering to and delighting customers. I truly believe this is the best way to drive a business forward. My diverse background working on the ski slopes of Lake Louise,as a close up magician in Bath, to the financial Sector and finally in Managed IT Services has helped me to adapt and overcome any situation. I also roast and drink my own coffee. Ask me for a sample!
...See MoreWork Experience
senior uc engineer & technical team lead
IT Service Desk Senior Analyst
IT Services and IT Consulting
Daniel Rye's Professional Milestones
- Ski Instructor (2003-11-01~2007-04-01): Inspired and guided aspiring skaters to explore their skills and develop their skills through comprehensive lessons.
- Senior Team Leader (2013-11-01~2014-11-01): Driving team-wide efforts, driving team performance, and achieving exceptional results.
Education
Skill
Management
Team Leadership
Team Management
Networking
Customer Service
Training
Project Delivery
Relationship Management
Telecommunications
Itil
Banking
People Management
Retail Banking
Performance Management
Financial Services
Change Management
Infrastructure
Account Management
Microsoft Office
Sales
Cisco Ios
Palo Alto Networks
Virtual Private Network
Internet Protocol Suite
Voice Over Ip
Network Architecture
Network Design
Cisco Tec
Certification
Colleagues
Jeremy Stevens
smart buildings director @ ideal
Feonix Tahany
account director ideal - enterprise technology & smart buildings
Mike Henson
ceo advisor consultant interim
Tim Gaynor
chief financial officer at ideal - enterprise technology & smart buildings
Steven Harding
Smart Buildings Director | Enterprise Technology
Other Named Daniel Rye
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Daniel Rye works for Ideal
Daniel Rye's role in Ideal is senior uc engineer & technical team lead
Daniel Rye works in the industry of IT Services and IT Consulting
Daniel Rye's colleagues are Jeremy Stevens,Feonix Tahany,Mike Henson
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