Danielle Garcia

Innovative leader responsible for driving innovation, encouraging collaboration across all levels, providing analytics that drive enhancements for a better agent and customer experience and connecting processes with technology. I see the big picture while maintaining a keen eye on the details and can iterate ideas into an implementation plan. I have been leading teams both in the corporate and retail sectors for over ten years and take pride in the development of my team members. Previously, I worked as an editor for a weekly newspaper. With three reporters working below me, I was responsible for editing their work, writing my own and brainstorming story ideas weekly. I thrived working under hard deadlines and won multiple awards for my pieces. I spent a few years as a volunteer photojournalist and traveled to Mongolia with an environmental NGO and to Bangladesh with Rotaplast International as their trip photographer and blogger.