Danilo Favaretto

IT Chief Operating Officer | Project Manager | Service Manager | Delivery Manager IT leader with international experience in multicultural environments (over 6 years between Dublin and Milan) and proven ability to multitask in a high-demanding technical environment. Reliable, ambitious, direct, honest, well-organized, persuasive, goal oriented, responsible, risk-taker, innovative and highly productive leader with the ability to quickly learn new technologies, concepts and methodologies. Management Leadership skills: - Project Management and Service Management. - Proven ability to lead teams (remote and onsite) to deliver high-quality software from design all the way to production. - Coaching mentoring and development of engineers to reach full potential. - Excellent analytical and problem solving skills, good organisational skills. - Good leadership and mentorship skills, excellent team player. - Understanding of complex information and requirements. - Continuous improvement approach. - Link between business and technical teams - Advocate of a culture of transparency, learning and trust. - Encouraging thoughtful risk taking and innovation. - Certified Scrum Master, Service Management ITIL v4. - Atlassian products expert (Jira ServiceDesk and Kanban Board - Confluence) Certifications: - PeopleCert: ITIL® Foundation Certificate in IT Service Management, ITIL v4 (07/2019) - ScrumAlliance: Certified ScrumMaster® (CSM®) (10/2018)