operations team manager at alorica customer care inc @ ALORICA CUSTOMER CARE, INC.
Miami, Florida, United States
Danique Thompson
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Miami Dade College
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FlashIntel GPTDanique Thompson is a highly experienced customer service agent with 10.7 years of work experience. She has worked for Alorica for nine years, gaining valuable experience in the H&R Block account and certifications. Danique has received numerous awards for exceeding sales quotas and exceeding sales quotas. She has also been recognized for her exceptional sales performance and her ability to lead teams. Danique has a strong track record in customer satisfaction surveys and floor support. She is currently working as an Operations Team Manager at ALORICA CUSTOMER CARE, INC. in Irvine, California.
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I've worked for Alorica periodically for nine years as a customer service agent. Over the years I've achieved the "Rock Star” award given to only one of the top ten agents out of 600 in H&R Block account, certificate for Top Agent in DirecTV Movers, appointed as Team Lead in DirecTV, Super Star - Status given for exceeding sales quota in DirecTV, Perfect Attendance Award for the Month in DirecTV, H&R Block and Benefeds, Top QA Scores Award, #1 First call resolution agent in DirectTV Movers, #1 in Customer satisfaction surveys in DirecTV Sales Support, Floor support in Benefeds.
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operations team manager at alorica customer care inc
Operations Team Manager
Danique Thompson's Professional Milestones
- Operations Team Manager (2020-08-01~): Streamlined operations processes, elevating efficiency and maximizing team productivity.
- Customer Service Representative (2013-03-01~2020-08-01): Provided exceptional customer support, surpassing customer expectations and repeat business.
Education
Early Childhood Education And Teaching
2018-2022Certification
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Danique Thompson works for ALORICA CUSTOMER CARE, INC.
Danique Thompson's role in ALORICA CUSTOMER CARE, INC. is operations team manager at alorica customer care inc
Danique Thompson's colleagues are Anita Grunewald,Robin Baltimore-Clemmons,Cleveland Watts
Danique Thompson's latest job experience is operations team manager at alorica customer care inc at ALORICA CUSTOMER CARE, INC.
Danique Thompson's latest education in Miami Dade College
