associate director quality assurance at vxi global holdings@ VXI Global Solutions, LLC
Quezon City, National Capital Region, Philippines
Darlene Deocampo
GET FULL PROFILE 
San Sebastian College - Recoletos de Manila
Real-Time AI Research
FlashIntel GPT
Tell me more about Darlene Deocampo?
FlashIntel GPTDarlene Deocampo is a highly experienced professional with 18.4 years of work experience in the field of call center management. She has a strong background in operations and quality assurance, with expertise in call centers and operations management. Darlene is skilled in troubleshooting and has a proven track record of delivering high-quality results. She is a dell certified technician and has a strong focus on ensuring customer satisfaction. Darlene is based in Davao, Philippines.
For inquiries about Phone Number and Email, please click here Unlock Contact
Emails and Phone Numbers
About
-Global Call Center Management experience both on shore and off shore supporting multiple sites and countries. -Worked and excelled in Operations and Quality Department. -Process Oriented -Resul Driven. -Knowledgeable in Technical Support (for voice, email and chat support), Sales [Inbound] -Knowledge in systems and applications– Nice, EyeQ360 CMS Supervisor, Avaya, Siebel , / Excel, Word, PowerPoint, Specialties: Handles client escalations and customer complaints. Manages team that deals and investigate in any fraud related concerns of the account being handled.
...See MoreWork Experience
associate director quality assurance at vxi global holdings
Senior Quality Manager
Quality Manager
Senior QA Supervisor
Quality Assurance Supervisor
Senior Quality Assurance Specialist
Outsourcing and Offshoring Consulting
Darlene Deocampo's Professional Milestones
- associate director quality assurance at vxi global holdings (2019-05-01~): Implementing robust quality control processes to enhance product reliability and customer satisfaction.
- Global Quality Assurance Specialist (2005-06-01~2008-05-01): Effectively implemented standardized quality control processes across multiple global locations, resulting in high product quality and customer satisfaction.
Education
Skill
Dell Certified Technician
Quality Assurance
Call Centers
Operations Management
Troubleshooting
Business Process Improvement
Bpo
Technical Support
Training
Leadership
Customer Retention
Sales
Vendor Management
Outsourcing
Customer Satisfaction
Telemarketing
Analysis
Contact Centers
Inbound Marketing
Certification
Colleagues
Michael Jossi
Chief Person Officer | Chief Human Resources Officer | Board Advisor
Mike Pilgrim
ceo ibel13ve inc
Rameez MeeraSahib
Chief Technology Officer
Brandon Cleveland
founder of brandon s corner
Rico Johnson
Chief Executive Officer | Artist | Writer | Poet
Other Named Darlene Deocampo
Frequently asked questions
We found 2 Darlene Deocampo's email addresses
Darlene Deocampo's social media include: Linkedin,
Darlene Deocampo works for VXI Global Solutions, LLC
Darlene Deocampo's role in VXI Global Solutions, LLC is associate director quality assurance at vxi global holdings
Darlene Deocampo works in the industry of Outsourcing and Offshoring Consulting
Darlene Deocampo's colleagues are Michael Jossi,Mike Pilgrim,Rameez MeeraSahib
Darlene Deocampo's latest job experience is associate director quality assurance at vxi global holdings at VXI Global Solutions, LLC
Darlene Deocampo's latest education in San Sebastian College - Recoletos de Manila
