Darlene Shannon
Associate Partner@ IBM
Toronto, Ontario, Canada
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Darlene Shannon is a dynamic and innovative sales leader with 25.8 years of experience in service providers, telepresence, unified communications, managed services, and MPLS. She is based in Toronto, Canada. Darlene has a strong track record of exceeding targets and building strong customer relationships. She is a strategic thinker with strong leadership skills in virtual team environments. Darlene specializes in leveraging technology to drive operational efficiencies and business transformation. She has expertise in telecom, 5G, NFV, SDN network infrastructure multichannel, customer experience cloud, and hybrid cloud management.
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About

Dynamic and innovative sales leader with a solid track record of exceeding targets and building strong customer relationships. Strategic thinker with the ability to distill multiple points of a data down to a concrete, actionable plan. Fixer, Builder and change agent with strong leadership skills in virtual team environments. Specialties: Leveraging technology to drive operational efficiencies and business transformation. Communications skills - executive presentations, executive briefings, engaging the C-Suite executive Strategic thinker, analytical and creative in solving complex business challenges. Solution selling, collaborating with others and team building Leading cross functional teams Technology Strengths: Telecom, 5G, NFV, SDN Network Infrastructure Multichannel, Customer Experience Cloud, Hybrid Cloud, Cloud Management

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Work Experience

International Business Machines Corp., Armonk, New York, NY, 10504, US

IT Services and IT Consulting

313750
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Darlene Shannon's Professional Milestones

  • Strategic Account Manager (2000-10-01~2013-10-01): Successfully built and maintained strategic relationships with key clients, driving revenue growth and expanding market presence.
  • National Account Executive (2014-04-01~2015-05-01): Successfully expanded client base by establishing relationships with key clients and delivering exceptional sales results.
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Education

Western University
Western University

Economics