manager customer service and accessibility at the straz center for the performing arts@ Straz Center for the Performing Arts
Tampa, Florida, United States
David Douglas
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University of South Florida
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FlashIntel GPTDavid Douglas is a highly-organized and detail-oriented customer support manager and trainer-supervisor with 19 years of experience in customer service for various industries. He has a proven track record of delivering accurate and reliable results as an indispensable member of a team. David is skilled in financial aid administration, research, training, protocols, and managing complex software processing systems. He is known for his exceptional customer care and ability to deliver outstanding customer care. David is also a team player with a strong focus on conflict resolution, workplace transparency, diversity, and inclusion.
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About
Highly-organized and detail-oriented customer support manager and trainer-supervisor with 19+ years' experience in customer service for various industries. Promoted through ranks. Knowledge in financial aid administration, research, training, protocols, managing complex software processing systems tracking human capital, and providing consistent, outstanding customer care for internal and external clients. Proven track record of delivering accurate, reliable results as indispensable member of team. Adapts well to high-pressure situations, ability to work calmly under deadlines or rapidly shifting priorities, extreme attention to detail, team player, "warm" leadership style, excels at finding creative solutions, high work ethic to uphold integrity of company mission. Trained in conflict resolution, workplace transparency, diversity, and inclusion.
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manager customer service and accessibility at the straz center for the performing arts
Performing Arts
David Douglas's Professional Milestones
- manager customer service and accessibility at the straz center for the performing arts (2019-05-01~2020-06-01): Implemented an inclusive customer service and accessible accessibility system, creating a positive and engaging environment for all customers.
- Substitute Teacher (1996-01-01~1998-01-01): Inspired students to embrace independence and embrace learning through engaging and interactive lessons.
Education
English Language And Literature/letters
1992-1995Skill
Student Financial Aid
Customer Service
Microsoft Office
Training
Team Building
Great Plains
Databases
Research
Analytic Problem Solving
Mathematics
Job Coaching
Management
Certification
Colleagues
Judy Lisi
Chief Executive Officer
Judith Lisi
President | Chief Executive Officer
Summer Bohnenkamp
Chief Programming And Marketing Officer
Lorrin Shepard
Senior Vice President | Chief Operational Officer
Rayma Marquiss
administrative assistant to general manager of food & beverage at david a straz jr center for the performing arts
Other Named David Douglas
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David Douglas works for Straz Center for the Performing Arts
David Douglas's role in Straz Center for the Performing Arts is manager customer service and accessibility at the straz center for the performing arts
David Douglas works in the industry of Performing Arts
David Douglas's colleagues are Judy Lisi,Judith Lisi,Summer Bohnenkamp
David Douglas's latest job experience is manager customer service and accessibility at the straz center for the performing arts at Straz Center for the Performing Arts
David Douglas's latest education in University of South Florida
