David Lein
Tier 2.5 Network Support Technician@ Shaw Communications
Abbotsford, British Columbia, Canada
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David Lein is a highly experienced professional with 23.9 years of work experience in the telecommunications industry. He specializes in IP, networking, wireless technologies, and customer service. Currently, he works as an Installer/Service Technician for cable-based services, focusing on computer and network faults. David is also certified in CompTIA A & Network, Microsoft Certified Engineer, and Cisco Certified Network Associate (CCNA). He has a strong background in troubleshooting, customer retention, and technical support. David is based in Abbotsford, British Columbia, Canada.
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Skills & Insights
Colleagues

Emails and Phone Numbers

@shaw.ca
@shaw.ca
+1 403750****
+1 604613****
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About

Currently working as a Installer / Service Technician for cable based services, I do have inspirations of moving into a apprentice program, and becoming a journeyman cable technician. Specialties: Computer & Network faults, Customer support, CompTIA A+ & Network+ certified, Microsoft Certified Engineer (NT4), Certified Wireless Security Professional (CWSP). Cisco Certified Network Associate (CCNA)

Work Experience

630, 3rd Ave SW, Calgary, Alberta, T2P 4L4, CA

Telecommunications

6658
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David Lein's Professional Milestones

  • Tier 2.5 Network Support Technician (2000-12-01~2002-09-01): Provided exceptional technical support, resolving network issues effectively and ensuring seamless connectivity for all clients.
  • Pc Service Technician (2002-09-01~2007-02-01): Provided efficient and reliable PC services, ensuring optimal performance and customer satisfaction.
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Education

CDI College
CDI College

Computers & Networks

1998-1999