David Morrow

Accomplished, self-driven, Technical Advisor bringing extensive experience within the heavy equipment manufacturing industry, supporting quality assurance and product development. Leverages technical and project management skills to ensure effective development and implementation of test and validation plans. Highly skilled in conducting in-depth root cause analysis to identify and resolve issues optimizing system performance and delivering substantial company savings in warranty claims. Recognized for ability to collaborate with cross-functional teams to define, revise and manage processes and protocols. Demonstrated capacity to manage, monitor, analyze and report on performance data. Excel in leading and supporting internal and external customer/dealer teams, delivering training on software usage. Consistently surpass company and customer expectations by applying high technical expertise, dedication and organizational management to ensure projects are completed to superior standards of quality and compliance to customer/company requirements.