David Richmond

I am passionate about building a business that has an ethos of strong customer service , with transparent and fair pricing. All staff need to be feel appreciated and involved in the process of building a business for the long term. This was the case at Scorpio that was a start up business and became one of the largest privately owned print finishing businesses in Europe when the company was sold employing circa 500 people it never lost its personal touch. I prided myself on knowing each and every member of staff and they in turn always knew who the boss was. I do not believe that hiding in an office is the way to get loyalty and passion from the people who build the business. The boss must be prepared to get his hands dirty and to be available 24/7 the ethos has continued with Arrow cars which started out as a small local taxi company and has now become the countries leading airport taxi company, we are the only national private hire company currently operating in the UK I have always had a belief in investment in technology , this was the case at Scorpio and continues to be the case at Arrow where we lead the field in technological innovation outside of work you will find me walking most weekends , watching my beloved Leeds United and spending time with my family and friends .