Dawn Hunt

After many years of working directly with people in diverse professional setting, I am seeking to leverage my experience in a Human Resource position with the field of Human Resource at the entry level. Ideally, this position will allow me the opportunity to utilize my experience gained as a Patient Account Specialist. In this capacity, I have handled level II customer service calls and have successfully resolved complex issues. In this position I have succeeded in interfacing with patients, insurance carriers, internal medical department personnel, external medical provider, and social service agencies by phone, mail, or in person regarding outstanding patient balances. I have also interfaced with patients and insurance carriers regarding concerns/complaints in order to promote timely and efficient reimbursement and patient satisfaction. Customer concerns and issues are resolved in a timely and accurate manner, in accordance with policies and procedures, as well as the Attorney general agreement. I also review and refer past due patient balances to our outside collection agency in accordance with policies and procedures, as well as the Attorney General agreement. Much of my experience is transferable, specifically in the area of customer service support; however, I look forward to learning broad areas of Human Resource Management. Given, the opportunity I am confident that my experience is and personable disposition would be an impeccable asset to your organization. Realizing the limitation of the written page, I would welcome the opportunity to participate in a personal interview to answer any of your questions and better present my qualification. I look forward to speaking with you soon. Sincerely, Dawn L. Hunt