Dawn M. Cole

Experienced Change Management professional with a background in managing large-scale change initiatives, including the implementation of new systems and processes. Excels at working with stakeholders to understand all people, process, and system impacts and design clear and effective training and communication in order to achieve organizational success. Engages with and listens to employees at all levels to design internal communications strategies, recognition programs and engagement events that positively impact culture and elevate the employee experience. Thrives in fast-paced and social settings. Applies strong analytical skills to plan and manage projects, improve efficiency, and measure outcomes. Uses affinity for technology to manage software systems and improve the user experience. Develops and delivers engaging content and communications, and utilizes knowledge of learning management systems to improve accessibility. Fluent in Spanish. Core competencies include: Organizational Change Management • Process Mapping & Improvement • Project Management • Software Implementation • Vendor Management • Data Analysis & Visualization - Tableau & Excel • Advanced MS suite • Presentation Preparation & Public Speaking • Financial Modeling • Survey Tools & Design • Oracle HCM • Event Coordination • Adobe Photoshop & Illustrator