Senior Manager Projects And Programs@ Symantec
Melbourne, Victoria, Australia
Dean Hall
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FlashIntel GPTDean Hall is an experienced people, senior customer service, IT, and process improvement project manager with 27.8 years of work experience. He has managed high volume multi-channel contact centers and is a key integrator across BU's. Dean is an IT graduate with extensive operational knowledge of CRM, PABX, WFM, and associated knowledge systems. He is trained to Six Sigma Black Belt and has championed numerous projects. Dean is known for his adaptability and ability to succeed within any organization. He has worked at Symantec, VERISIGN, and NWG (Northumbrian Water Group).
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About
I am an experienced people, senior customer service, IT and process improvement project manager. I have managed high volume multi channel contact centres and I am a key integrator across BU's. I am an IT graduate with professional work experience working in cross functional teams. I also have extensive operational knowledge of CRM, PABX, WFM and associated knowledge systems. I am also trained to Six Sigma Black Belt having championed a number of projects. A key player who is adaptable to any role. I have the skills to succeed within any organisation which is demonstrated by my work experience and contacts. I am respected for taking ownership of issues, being accountable and the one who delivers.
...See MoreWork Experience
Senior Manager Projects And Programs
Authentication Manager
Software Development
Dean Hall's Professional Milestones
- Customer Services Manager (2010-01-01~2010-08-01): Implementing efficient processes and strategies to enhance customer satisfaction and optimize their service delivery.
- Senior Manager Projects And Programs (2016-01-01~): Successfully executed high-profile projects, resulting in increased efficiency and streamlined implementation processes.
Skill
Salesforce.com
Six Sigma
People Development
Problem Solving
Project Management
Negotiation
Process Improvement
Contact Centers
Workforce Management
Strategic Planning
Enterprise Software
Team Leadership
Cloud Computing
Saas
Management
Program Management
Team Management
Call Centers
Security
Customer Satisfaction
Crm
Outsourcing
Cross Functional Team Leadership
Customer Relationship Management
Certification
Colleagues
Other Named Dean Hall
Frequently asked questions
We found 3 Dean Hall's email addresses
We found 1 Dean Hall's phone numbers
Dean Hall's social media include: Linkedin,
Dean Hall works for Symantec
Dean Hall's role in Symantec is Senior Manager Projects And Programs
Dean Hall works in the industry of Software Development
Dean Hall's colleagues are Amit Devare,Vinod goyal Vinod goyal,Sumash Madusanka
Dean Hall's latest job experience is Senior Manager Projects And Programs at Symantec
