Customer Experience Business Partner@ Northern
Manchester, Manchester, United Kingdom
Dean WITHAM Assoc CIPD
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FlashIntel GPTDean WITHAM Assoc CIPD is a highly experienced Learning, Development, and Customer Experience Specialist with 38.9 years of work experience. He has a strong background in team leadership, airlines, change management, sales, and customer service. Dean has worked in various roles, including Customer Experience Business Partner at Northern and Product Support Specialist at Zebraware. He is known for his ability to design, lead, and deliver high-performance teams, increase efficiency, reduce costs, and drive profit. Dean is a results-oriented manager with a proven ability to develop people and evaluate opportunities. He is passionate about the development of people and himself.
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About
A Learning, Development and Customer Experience Specialist with full exposure of designing, leading and delivering Learning & Development, Talent Management, Commercial, Marketing and Resourcing within large complex organisations to impact bottom-line performance and support business commercial strategies. A results-orientated manager, with experience of leading high-performance teams and successfully increasing efficiency and productivity whilst reducing cost and inefficiencies. Highly motivated with a proven ability to develop people, evaluate opportunities and risks. Strong in delivery of innovative learning solutions to challenging situations. Experienced in converting every opportunity into success, driving profit and growth through people. Strong consulting professional graduated from Chartered Institute of Personnel and Development. Leading a team of international training specialists to ensure consistent learning takes place for our people to be the best at delivering exceptional customer service, sales and gain personal growth. Passionate in the development of people and myself.
...See MoreWork Experience
Customer Experience Business Partner
Truck Transportation
Dean WITHAM Assoc CIPD's Professional Milestones
- Captain's Vip Steward And Sommelier (1990-01-01~1994-01-01): Achieving excellence in dining experiences through creative and engaging tour-related events.
- Front Desk Manager (1994-01-01~1997-01-01): Streamlined guest experience, enhancing overall dining experience and enhancing overall customer satisfaction.
Education
Level 3
978307200Skill
Team Leadership
Airlines
Change Management
Sales
Customer Service
Training
Coaching
Employee Training
Team Building
Emotional Intelligence
Training Delivery
Event Management
Airports
Operations Management
Tourism
Interior Design
Sales Motivation
Cipd Qualified
Leadership Development
Training Facilitation
Horticulture
Sales Presentations
Group Dynamics
Learning Cycle
Motivation
Team Management
Aviation
Mangement Development
Sales Workshops
Presenter
Workshop Facilitation
Contemporary Art
Presentations
Blue Sky Thinking
Brain Gym
Performance Appraisal
Amadeus Gds
People Management
Training And Development
Employee Engagement
Communication
Recruiting
New Opportunities
Leisure Industry
Project Management
E Learning
Travel Management
Education
Team Facilitation
Event Planning
Certification
Colleagues
Lisa Leighton
people director & samaritans listening volunteer - purpose led leader driven to achieve commercial results through building an inclusive employee experience
Chris Jackson
Regional Director
Tricia Williams
Chief Operating Officer
Emma Yates
programme director at northern
Steve Rowell
Director Of New Rolling Stock Programmes
Other Named Dean WITHAM Assoc CIPD
Frequently asked questions
We found 4 Dean WITHAM Assoc CIPD's email addresses
We found 1 Dean WITHAM Assoc CIPD's phone numbers
Dean WITHAM Assoc CIPD's social media include: Linkedin,
Dean WITHAM Assoc CIPD works for Northern
Dean WITHAM Assoc CIPD's role in Northern is Customer Experience Business Partner
Dean WITHAM Assoc CIPD works in the industry of Truck Transportation
Dean WITHAM Assoc CIPD's colleagues are Lisa Leighton,Chris Jackson,Tricia Williams
Dean WITHAM Assoc CIPD's latest job experience is Customer Experience Business Partner at Northern
Dean WITHAM Assoc CIPD's latest education in CIPD Qualifications
