Debbie Moore

Corporate professional with strong leadership skills and 20+ years of financial and operational experience, including contracting, billing, revenue recognition, disbursements and collections. Highly skilled in process re-engineering, identification and implementation of process efficiencies, and recommending technological solutions to increase productivity and reduce costs. Ability to effectively maintain a high level of accountability on multiple projects in a dynamic, fast-paced environment and consistently meet tight deadlines. • Managed and mentored staff of 20 creating individual development plans for each employee • Responsible for quote to cash processing and customer disbursements for online fundraising • Lowered DSO from 91 to 33 and 60+ receivables from $5M to less than $300K • Resolved unapplied cash of $1.1M • Improved operational efficiencies and reduced headcount by 30% through process re-engineering resulting in a $0.5M annual savings • Core team member on multiple system implementations and upgrades for SAP, Microsoft Great Plains and PeopleSoft including project planning, gap analyses, testing and training • Key member on conversion of internal CRM to Oracle CRM on Demand • Improved billing and disbursement procedures reducing processing time by 60% • Re-designed customer facing documents (invoices, disbursement remittance) resulting in an 80% reduction in customer service inquiries • Documented policies and procedures and identified key controls to support SOX 404 • Consistently passed 100% of testing controls for the past two years Specialties: Management/Leadership, Mentoring, Cash Flow Improvement, Business Process Analyst, Process Engineering and Re-engineering, Cost Reduction, ERP System Implementations, Migrations and Upgrades, Customer Satisfaction, Sarbanes Oxley