Debbie Sinclair-Paton
Manager Service Delivery@ Ministry for Primary Industries (MPI)
Wellington, Wellington, New Zealand
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Debbie Sinclair-Paton is an experienced Operations Manager with 33.9 years of work experience in the government. She has a strong background in service delivery, telecommunications, customer experience, and managed services. Debbie has worked in various operational roles, including Operations Manager at Te Whatu Ora Health New Zealand and Ministry of Justice. She has also worked as a Service Delivery Manager at Vodafone in the UK. Debbie is skilled in service-level agreements, contact centers, people management, customer experience, and training. She is based in Wellington, New Zealand.
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Emails and Phone Numbers

@outlook.com
+64 489401****
+64 491888****
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About

Experienced Operations Manager with a demonstrated history of working in the government at all levels of Emergency/Incident Management, Health & Safety, skilled in Service-Level Agreements (SLA), Contact Centers, People Management, Customer Experience, and Training. Strong operations professional who has worked within the New Zealand COVID 19 Response since March 2020, in a number of operational roles prior to commencing as Operations Manager in the National Coordination & Response Group in August 2022.

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Work Experience

Charles Fergusson Building, Wellington, Wellington, 6011, NZ

Government Administration

2810
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Debbie Sinclair-Paton's Professional Milestones

  • Service Delivery Manager (2009-09-01~2017-04-01): Optimized service delivery operations, optimizing efficiency and enhancing customer satisfaction.
  • Manager | Health And Safety | Emergency Management (2019-08-01~2020-12-01): Implementing comprehensive safety protocols to minimize workplace accidents and ensure occupant safety during emergencies.
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