Deep Chatterjee

 Seasoned Professional with 11+ years of experience in Customer Life Cycle Management and Product Lifecycle Management (PLM) business processes and application with core focus on Telecom Domain.  Extensive Knowledge of OSS/BSS business processes.  Expertise in Order to Activation and Customer Life Cycle Management in Wireline Products like ODU, Broadband with Voice/Video and IP TV, Cable TV, MPLS, ILL, SIP Trunk, Centrex, TOLLFREE Connection, WiFi.  Expertise in Ericsson Enterprise Product Catalogue (EPC) for Product Modelling of various Telecom Products.  Extensive knowledge on Design and Architecture for Integration across OSS/BSS systems.  Extensive Knowledge of SDLC, STLC using Agile Methodology.  Expertise in POS Channel, TIBCO BW(OE and EMS), Ericsson Order Management, SAP CC (Rating and Billing System) and SAP CRM Telecom Product Configuration and Integration Testing.  Master of Technology from Birla Institute of Technology, Pilani, Rajasthan, Batch 2011-2015  A competent professional with high enthusiasm and ready to work in any condition.  An effective communicator with excellent relationship building & interpersonal skills.  Determined and decisive, use initiative to develop effective solutions to problems.  Possesses strong analytical, problem solving & organizational abilities