Technology Analyst@ Infosys
Chennai, Tamil Nadu, India
Deepak Kizhakkeettil
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Amrita Vishwa Vidyapeetham
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FlashIntel GPTDeepak Kizhakkeettil is a highly skilled Technology Analyst with 13.2 years of experience. He specializes in contact center technology, avaya technologies, avaya IP telephony, avaya aura, and avaya asa. Based in Chennai, India, Deepak is currently employed at Infosys Ltd., Chennai. With a strong background in telephony applications and Java, he excels in implementing Contact Center Solution and developing Interactive Voice Response Call Flow. Deepak is known for his ability to adapt to new technology and develop workable plans.
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About
Deepak is a graduate with a Bachelor’s degree in Technology specializing in Computer Science from Amrita University, currently employed with Infosys Ltd., Chennai as a Technology Analyst with 4 years and 2 months of sound experience in telephony applications and Java. His primary skill-set is his efficiency in implementing Contact Center Solution and developing Interactive Voice Response Call Flow with brilliant hands on experience in Administering Avaya Solutions to clients. He has worked on Orchestration Designer for IVR Call flow development, Avaya Technology, CTI and Recording solutions and handled critical issues in live systems with skill and efficiency. He is a fast learner with a positive attitude to adapt new technology and ability to develop ideas into workable plans
...See MoreWork Experience
Technology Analyst
IT Services and IT Consulting
Deepak Kizhakkeettil's Professional Milestones
- Technology Analyst (2010-07-01~2017-08-04): Streamlined data analysis processes, optimizing efficiency and accuracy in decision-making processes.
Education
Skill
Contact Center Technology
Avaya Technologies
Avaya Ip Telephony
Avaya Aura
Avaya Asa
Ivr
Cms
Predictive Dialers
Eclipse
Hp Quality Center
Log4j
Bmc Remedy Ticketing System
Requirements Analysis
Java Enterprise Edition
Microsoft Office
Java
Certification
Colleagues
Anurag Dhamodaran
Product Owner
Prateek chuttani
Business Owner
Dinesh Kumar r
Independent Owner
Vignesh Waran
Business Owner
Apoorv Nigam
Senior Associate Consultant | Product Consultant | Certified Professional Scrum Product Owner
Other Named Deepak Kizhakkeettil
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Deepak Kizhakkeettil works for Infosys
Deepak Kizhakkeettil's role in Infosys is Technology Analyst
Deepak Kizhakkeettil works in the industry of IT Services and IT Consulting
Deepak Kizhakkeettil's colleagues are Anurag Dhamodaran,Prateek chuttani,Dinesh Kumar r
Deepak Kizhakkeettil's latest job experience is Technology Analyst at Infosys
Deepak Kizhakkeettil's latest education in Amrita Vishwa Vidyapeetham
