Deepthi Manam

Skilled Azure System Admin professional with hands-on expertise in Application support, O365 Admin supporting Hybrid Cloud Environments, Windows servers. Responsible for providing prompt support, adhering to SLAs, troubleshooting and providing technical support. Competent in all areas of Application support and IT support – monitoring, troubleshooting, and providing timely solutions in high pressure situations across corporate organizations in MSPs, Telecommunications sector and Finance domains. I am also a good team player and top contributor and love to accept new challenges and tasks everyday. • Active Directory, SCCM, Microsoft 365, Microsoft Intune, Intune MDM, Device Security and management, O365 Compliance management, Citrix, Exchange etc • Operating Systems: HP-UNIX, Linux, Windows • Programming languages: Python, .NET, HTML • Databases: Oracle 10g, Oracle 11g, MySQL • Other: Linux Shell scripting, PowerShell Scripting, Tomcat Web server, Windows Server, Oracle Applications Cloud • ITIL V4 Certified, PowerShell Certified KEY STRENGTHS • Provide solid L1-L3 level support. • Very keen to automate processes using scripting and always thrive in helping to improve the way we work. • Advanced analytical and problem solving skills. • A quick learner who thrives on challenges and performs well under pressure. Should you feel that I am the person you are looking for to work with please do not hesitate to contact me.