Guest Experience Specialist@ Hilton
College Park, Georgia, United States
Deidre Walker
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North Clayton High School
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Tell me more about Deidre Walker?
FlashIntel GPTDeidre Walker is an experienced Reservations Sales Agent with 11.1 years of work experience in the hospitality industry. She is skilled in technical support, coaching, sales, call center development, and start-up. Deidre has worked at Convergys as a Team Leader and at SYKES as a Team Lead. She also has experience at Hilton as a Guest Experience Specialist. Deidre is based in the United States and holds a Criminal Justice degree from Kennesaw State University.
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About
Experienced Reservations Sales Agent with a demonstrated history of working in the hospitality industry. Skilled in Technical Support, Coaching, Sales, Call Center Development, and Call center start-up. Strong operations professional with a Criminal Justice focused in Criminalistics and Criminal Science from Kennesaw State University.
Work Experience
Guest Experience Specialist
Hospitality
Deidre Walker's Professional Milestones
- Guest Experience Specialist: Elevated guest experience through innovative design and streamlined processes.
- Team Leader (2013-08-01~2016-04-01): Developing comprehensive training programs and implementing effective team management strategies to enhance team performance.
Education
Skill
Bpo
Call Center Development
Data Entry
Vendor Management
Microsoft Office
Telephone Skills
Outlook
Inbound Marketing
Training
Outsourcing
Sales
Avaya
Microsoft Excel
Call Centers
Workforce Management
Customer Service
Team Leadership
Customer Satisfaction
Customer Experience
Team Building
Troubleshooting
Technical Support
Customer Retention
Contact Centers
Coaching
Account Management
Process Improvement
Performance Management
Leadership
Management
Team Management
Certification
Colleagues
Other Named Deidre Walker
Frequently asked questions
We found 6 Deidre Walker's email addresses
We found 5 Deidre Walker's phone numbers
Deidre Walker works for Hilton
Deidre Walker's role in Hilton is Guest Experience Specialist
Deidre Walker works in the industry of Hospitality
Deidre Walker's colleagues are Awadalla Mohamed,Mercedes Sanchez,Thy Hoang
Deidre Walker's latest job experience is Guest Experience Specialist at Hilton
Deidre Walker's latest education in North Clayton High School
