Demet Seker
İstanbul Üniversitesi
Tell me more about Demet Seker?
Demet Seker is a highly experienced professional with 22 years of work experience in the banking industry. He has a strong background in retail banking, call centers, and analysis. Demet has worked in various roles, including Head of Customer Services and Operations at Mercedes-Benz Financial Services Turkey and Call Center Assistant Manager at ING Turkiye. He also has experience as a Call Center Supervisor at ING Turkiye. Demet's skills include business analysis, team leadership, and customer service. He is based in Turkey and has a proven track record in driving process improvement and project management.
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About
Digital Channels and Call Center Sales Management Specialist
Work Experience
head of customer services and operations at mercedes-benz financial services turkey
Assistant Manager | Call Center
Assistant Manager | Call Center
Financial Services
Demet Seker's Professional Milestones
- Cashier (2001-11-01~2002-04-01): Providing exceptional service to patrons, promoting sales and satisfaction.
- Call Center Team Leader (2003-02-01~2008-06-01): Steered call center team to deliver high-quality services, ensuring guest satisfaction and repeat business.
Education
Skill
Banking
Retail Banking
Call Centers
Analysis
Business Analysis
Team Leadership
Customer Service
Credit
Management
Credit Cards
Financial Analysis
Risk Management
Loans
Private Banking
Internet Banking
Microsoft Office
Process Improvement
Project Management
Certification
Colleagues
Serhan Şenoğulları
Senior Manager | Credit Risk Director
Matthias Micke
ceo bei mercedes-benz finansman türk a ş
Banu Allchin
customer services & operations manager at mercedes-benz financial services turkey
Ilknur Yılmaz
Accounting Manager
Ufuk ÇELİK (Martin Davidov Radoslavov) PMP®
Senior SAP Consultant | Project Manager
Other Named Demet Seker
Frequently asked questions
Demet Seker's social media include: Linkedin,
Demet Seker works for Mercedes-Benz Financial Services Turkey
Demet Seker's role in Mercedes-Benz Financial Services Turkey is head of customer services and operations at mercedes-benz financial services turkey
Demet Seker works in the industry of Financial Services
Demet Seker's colleagues are Serhan Şenoğulları,Matthias Micke,Banu Allchin
Demet Seker's latest job experience is head of customer services and operations at mercedes-benz financial services turkey at Mercedes-Benz Financial Services Turkey
Demet Seker's latest education in İstanbul Üniversitesi