Demet Seker
head of customer services and operations at mercedes-benz financial services turkey@ Mercedes-Benz Financial Services Turkey
Istanbul, Istanbul, Turkey
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Demet Seker is a highly experienced professional with 22 years of work experience in the banking industry. He has a strong background in retail banking, call centers, and analysis. Demet has worked in various roles, including Head of Customer Services and Operations at Mercedes-Benz Financial Services Turkey and Call Center Assistant Manager at ING Turkiye. He also has experience as a Call Center Supervisor at ING Turkiye. Demet's skills include business analysis, team leadership, and customer service. He is based in Turkey and has a proven track record in driving process improvement and project management.
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About

Digital Channels and Call Center Sales Management Specialist

Work Experience

Azerbaycan Caddesi, Sariyer, Istanbul, 34396, TR

Financial Services

103
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Demet Seker's Professional Milestones

  • Cashier (2001-11-01~2002-04-01): Providing exceptional service to patrons, promoting sales and satisfaction.
  • Call Center Team Leader (2003-02-01~2008-06-01): Steered call center team to deliver high-quality services, ensuring guest satisfaction and repeat business.
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Education

İstanbul Üniversitesi
İstanbul Üniversitesi1996-2001