Demetrice Settles
Customer Service Manager@ American Airlines
Cary, North Carolina, United States
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Demetrice Settles is an experienced Customer Service Manager with 18.3 years of work experience in the airlines/aviation industry. She is skilled in customer service, Microsoft Office, training, team building, public speaking, leadership, management, and more. Demetrice has a Bachelor of Applied Science in Business Administration, Management, and Operations from Fayetteville State University. She has worked at American Airlines as a Customer Service Manager and at Walgreens as an Assistant Manager. Demetrice is based in the United States and has a strong background in the industry.
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Emails and Phone Numbers

@aa.com
@yahoo.com
+1 800892****
+1 877422****
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About

Experienced Customer Service Manager with a demonstrated history of working in the airlines/aviation industry. Skilled in Nonprofit Organizations, Microsoft Excel, Customer Service, Microsoft Word, and Team Building. Strong support professional with a Bachelor of Applied Science (B.A.Sc.) focused in Business Administration, Management and Operations from Fayetteville State University.

Work Experience

Dallas-Fort Worth, Texas, US

Airlines and Aviation

56648
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Demetrice Settles's Professional Milestones

  • Assistant Manager (2005-07-01~2013-05-01): Streamlined operations, improving efficiency and productivity across the organization.
  • Customer Service Manager (2013-05-01~): Establishing and implementing effective customer service strategies to enhance customer satisfaction and loyalty.

Education

Fayetteville State University
Fayetteville State University

Business Administration,

Management,

Bachelor Of Applied Science,

Bachelors,

Management And Operations