Demi Roseman
Mississippi Valley State University
Tell me more about Demi Roseman?
Demi Roseman is a highly experienced professional with 29.6 years of work experience in workforce management, call center development, and contact center management. Based in Colorado Springs, she is known for her creativity and ability to lead departments in a creative and efficient manner. Demi has successfully managed campaigns for clients such as General Motors, DIRECTV, Verizon Wireless, and US Bank. She is skilled in strategic focus and employee development, with a focus on driving growth and building value for companies. Contact Demi if you need a strategic focus or employee development to drive growth and build value.
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Emails and Phone Numbers
About
I create success. In a nutshell, that means that I alternate my time between sitting at a computer planning my next target and being amongst the work force ensuring everyone shares the same goal as me. However, it is much more complicated than that; there's all this business about resourcing, professionalism, compliance, communications and targets to consider (and that's just for starters) in the Outsourcing industry. Luckily I've spent my lifetime so far completely filling my brain with all this creative goodness, so I can run departments in a way that not only looks cool, but also delivers. I've sucessfully managed Campaigns in multiple industries for many clients such as General Motors, DIRECTV, Verizon Wireless, US Bank, AIG, and the list goes on and on. ✿ If you have a company that needs strategic focus and Employee development (in-house or outsourcing) to support, but not overwhelm, its needs, contact me. ✿ If you know of a company that wants to drive growth and build value, and needs an excellent manager or director contact me
...See MoreWork Experience
Director Of Call Center Operations
Financial Services
Demi Roseman's Professional Milestones
- Director Of Call Center Operations (2018-10-01~): Optimized call center operations for enhanced customer satisfaction and improved operational efficiency.
- Site Director (2017-06-01~): Successfully executed multiple construction projects, exceeding client expectations and delivering on time and within budget.
Education
Business Administration,
Management,
Business Administration And Management
1991-1994Skill
Workforce Management
Iex
Call Center Development
Call Center
Contact Center Management
Inbound Marketing
Contact Centers
Outsourcing
Copc
Customer Experience
Avaya
Customer Satisfaction
Call Centers
Telemarketing
Leadership
Sla
Performance Management
Acd
Process Improvement
Offshoring
Contact Center Operations
Employee Engagement
Management
Vendor Management
Bpo
Operations Management
Customer Service
Team Building
Crm
Certification
Colleagues
Rommel Toney
Director Of Training And Special Operations
Tom Rice
Chief Revenue Officer
Phillip Anderson
it manager @ yield solutions group | tech leadership mis
Tim Donlon
product owner at yield solutions group
Mark Schwartz
founder and managing member at yield solutions group llc
Other Named Demi Roseman
Frequently asked questions
We found 6 Demi Roseman's email addresses
We found 2 Demi Roseman's phone numbers
Demi Roseman's social media include: Linkedin,
Demi Roseman works for Yield Solutions Group
Demi Roseman's role in Yield Solutions Group is Director Of Call Center Operations
Demi Roseman works in the industry of Financial Services
Demi Roseman's colleagues are Rommel Toney,Tom Rice,Phillip Anderson
Demi Roseman's latest job experience is Director Of Call Center Operations at Yield Solutions Group
Demi Roseman's latest education in Mississippi Valley State University